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FreeBlackHat
You should check yourself first at https://intodns.com/
if everything is ready...till now nothing has changed

Missing nameservers reported by parent FAIL: The following nameservers are listed at your nameservers as nameservers for your domain, but are not listed at the parent nameservers (see RFC2181 5.4.1). You need to make sure that these nameservers are working. If they are not working ok, you may have problems!
ns1.idotnames.com
ns2.idotnames.com

Missing nameservers reported by your nameservers ERROR: One or more of the nameservers listed at the parent servers are not listed as NS records at your nameservers. The problem NS records are:
ns1.findawebhost.net
ns2.findawebhost.net
This is listed as an ERROR because there are some cases where nasty problems can occur (if the TTLs vary from the NS records at the root servers and the NS records point to your own domain, for example).

Micheal replied to my new support ticket #511545 on the 24/08/2018 (23:21) when I send this new support ticket on the #511545 on the 22/08/2018 (04:45)

You can see yourself how long it takes to reply the support ticket and I reply to him back on the 24/08/2018 (23:55) till now nothing has changed.

Please.... you yourself... please take a look and check support ticket #511545, #273102, #913058 and #749483 then you will know what is going on....

It has been too long since upgrade to VPS and it also long took so long for migration and now still problem has not been fixed..

Your support is not 24/7 and live chat support is not 24/7 and it very hard to communicate with the support if it totally depends on the support ticket.

You need a very good support team if you want your hosting company to grow.
So it is not my fault if I going to ask a refund if you can't fix the problem right?
So please fix the problem as soon as possible OK...

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FreeBlackHat
You should check yourself first at https://intodns.com/
if everything is ready...till now nothing has changed

Missing nameservers reported by parent FAIL: The following nameservers are listed at your nameservers as nameservers for your domain, but are not listed at the parent nameservers (see RFC2181 5.4.1). You need to make sure that these nameservers are working. If they are not working ok, you may have problems!
ns1.idotnames.com
ns2.idotnames.com

Missing nameservers reported by your nameservers ERROR: One or more of the nameservers listed at the parent servers are not listed as NS records at your nameservers. The problem NS records are:
ns1.findawebhost.net
ns2.findawebhost.net
This is listed as an ERROR because there are some cases where nasty problems can occur (if the TTLs vary from the NS records at the root servers and the NS records point to your own domain, for example).

Micheal replied to my new support ticket #511545 on the 24/08/2018 (23:21) when I send this new support ticket on the #511545 on the 22/08/2018 (04:45)

You can see yourself how long it takes to reply the support ticket and I reply to him back on the 24/08/2018 (23:55) till now nothing has changed.

Please.... you yourself... please take a look and check support ticket #511545, #273102, #913058 and #749483 then you will know what is going on....

It has been too long since upgrade to VPS and it also long took so long for migration and now still problem has not been fixed..

Your support is not 24/7 and live chat support is not 24/7 and it very hard to communicate with the support if it totally depends on the support ticket.

You need a very good support team if you want your hosting company to grow.
So it is not my fault if I going to ask a refund if you can't fix the problem right?
So please fix the problem as soon as possible OK...

Quote:Redsun

These information should be posted to the support staff instead of posting it in an advertising BSO thread.

Please Submit a ticket or answer your current ones instead of posting things like that in an advertising BSO thread,

Best Regards.

hi,tired your offer $7/Year
Use COUPON: HOSDEAL
but in final cashout it's 10$ (free com included)

Hey bud been trying to get you and have raised support but no reply, I ordered VPS Server on 23rd and heard nothing since payment, this is far too long to wait and I am due to renew tomorrow the 1st with my hosting company so can you refund me please so my sites do not go down through this time taken, I will copy this for support also and PM

Hey bud been trying to get you and have raised support but no reply, I ordered VPS Server on 23rd and heard nothing since payment, this is far too long to wait and I am due to renew tomorrow the 1st with my hosting company so can you refund me please so my sites do not go down through this time taken, I will copy this for support also and PM

Hello

Paid.
Transaction ID: 47843585GM352951T
Please check and respond.
Thanks

(08-31-2018 01:46 PM)nanami Wrote: [ -> ]Hello

Paid.
Transaction ID: 47843585GM352951T
Please check and respond.
Thanks

Hello,

The services has been activated and our billing staff has marked the invoice as paid.

Regards.

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Quote:benji

Hi ,

We have received your order but we can't see any tickets submitted from you inside our

Clientarea,

Can you please submit a ticket here: https://manage.x3host.com/submitticket.php

And post all details regarding your old hosting and our staff will migrate them in less than 10 minutes only.

I have sent pm with details bud but if I had been sent login details for VPS/WHM I could easily migrate myself and I was waiting as instructed by message from you (see below) and I sent two messages and a copy of message to your details on website as I have no other details to send to bud. I do understand things can get budy or get missed but this is urgent now as I have to pay hosting at midnight and have no access to anything so can you get sort before then or not, please advise

Thanks for your information we have received your information now,

We are working on your request.
[/quote]
thanks bud awaiting your instructions
vps.lesscosthosting.com
ns1.lesscosthosting.com
ns2/lesscosthosting.com
[/quote]

We are setting everything for you now.

I'll let you know once our staff has done this for you.
[/quote]
[/quote]

sites been down since 8 hrs ago and no reply from support yet, this really not good as previous hosting had quick response and also an emergency tel number, hope this improves bud