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Thanks you so much

Our BlackFriday Deals is live now !!!

We have bring new Dedicated Servers for the blackfriday purchases in most of the USA Locations !

Forget about the downtime, If you feel uncomfortable with your current hoster then , X3host is the perfect place for you .

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(11-23-2018 01:35 AM)SinWithin Wrote: [ -> ]Are you offering any package of shared hosting with unlimited sites?

Yes we do, Please check our offers in this BSO thread.

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(11-21-2018 05:24 AM)nishanth13 Wrote: [ -> ]I've shared the login details. Please resolve this quickly

This is fixed , Just let me know if you still have issues.

We don't have any support pending tickets, Just the sales,

We have a high volume of tickets because of the black friday deals we have launched on our web hosting company.!

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Quote:nishanth13

You are lie, There is no issues with our servers, Are you only the one who are hosting their websites with us ? I'm sure you don't even host your websites, Where is the downtime you are talking about ? Are you trying to say things doesn't even happen with us?

If you are right then go and post your prof here !

But you won't do this because you are just lie.

Good luck with your bad way with posting negative words also not telling the truth!

I don't know what is the benefits from what you are trying to say!

And why you only the one who always complains from nothing ,

Dude do you even read the support threads ? I'm crying for help from past 5 days . cloudflare is not communicating with the server and is showing a 524 error. That means origin server has an issue.

You can call me lair later first go and check support ticket and resolve the issue.

Tell me what proof you want and I'll post it .. Do you want the mails I had with cloudflare or the screenshots of your support thread ?

All I'm asking every time is to resolve issues that face with the servers and you answer there is no downtime (a single line reply)

Try to resolve customer issue dude. I'm not against your business I'm with the server from i think 1.5 years and I faced numerous problems with the hosting, but i dint complain openly and always Pm'ed you for help.

But the last nail on the coffin was your support guys reply, with out reading the issues that is running from 5 days he just said every thing looks fine to him.

I've answer my clients when there sites are continuously down. I've shared the login details of cloudflare as you asked but the support did not even check that.

Let me explain my issue again your hosting server is taking very long to communicate with cloudflare and due to this cloudflare is throwing a 524 error.

If you understand the issue please resolve it .. if not stop name calling

Also,

Even now I'm facing the issue if I activate cloudflare, atleast now can you check if you are blocking cloudflare in firewall or the reason for the error with cloudflare. I've even shared the article about error 524 with the support but they did not even read it .. Please resolve the issue

the worst service i had ever bought from BBHF
they have terrible servers and very bad support

(11-25-2018 09:43 AM)SeoServer Wrote: [ -> ]the worst service i had ever bought from BBHF
they have terrible servers and very bad support

Are you sure ?

I'm sorry if you have faced any bad experiences with us, But our servers have a 100% Uptime since along time also our support is answering the tickets fast all the time,

I don't know if you are talking about another web hosting or something else ?!


If any one have an issues , You can submit a ticket and let us know , We will help you to fix the issues with your website,

Our support staff even help you to install your wordpress site or install a simple plugin for you , If you don't know how to install it .

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(11-24-2018 11:17 PM)nishanth13 Wrote: [ -> ]Dude do you even read the support threads ? I'm crying for help from past 5 days . cloudflare is not communicating with the server and is showing a 524 error. That means origin server has an issue.

You can call me lair later first go and check support ticket and resolve the issue.

Tell me what proof you want and I'll post it .. Do you want the mails I had with cloudflare or the screenshots of your support thread ?

All I'm asking every time is to resolve issues that face with the servers and you answer there is no downtime (a single line reply)

Try to resolve customer issue dude. I'm not against your business I'm with the server from i think 1.5 years and I faced numerous problems with the hosting, but i dint complain openly and always Pm'ed you for help.

But the last nail on the coffin was your support guys reply, with out reading the issues that is running from 5 days he just said every thing looks fine to him.

I've answer my clients when there sites are continuously down. I've shared the login details of cloudflare as you asked but the support did not even check that.

Let me explain my issue again your hosting server is taking very long to communicate with cloudflare and due to this cloudflare is throwing a 524 error.

If you understand the issue please resolve it .. if not stop name calling

Also,

Even now I'm facing the issue if I activate cloudflare, atleast now can you check if you are blocking cloudflare in firewall or the reason for the error with cloudflare. I've even shared the article about error 524 with the support but they did not even read it .. Please resolve the issue

I'm sorry for the issues you have with cloudflare and one of our servers,

One of our staff is now handling your issue and it should be fixed shortly for you.

Best Regards.

problems from start bud asked for refund never got it then you said all was ok so went again yet you still charged for month I never used and then a vps with one CPU that was down numerous times per day nearly every day so all customers complaining constantly notified you and support and was being told getting sorted out while we were conversing but still constant requests for payments for failing VPS server then without warning you disconnect, You do not supply what is ordered, you expect to be paid for a failing service and you supply one CPU instead of four as discussed in our correspondence, copies can be posted if you wish, and then whilst we are conversing you disconnect server, and go back on what is promised. Not very good at all bud.

Ok let;s try as per discussion how we go then

hi mate ,there is no response yet on my tiket #457148, please check it

(11-25-2018 04:01 PM)fbh1 Wrote: [ -> ]

(11-25-2018 09:43 AM)SeoServer Wrote: [ -> ]the worst service i had ever bought from BBHF
they have terrible servers and very bad support

Are you sure ?

I'm sorry if you have faced any bad experiences with us, But our servers have a 100% Uptime since along time also our support is answering the tickets fast all the time,

I don't know if you are talking about another web hosting or something else ?!


If any one have an issues , You can submit a ticket and let us know , We will help you to fix the issues with your website,

Our support staff even help you to install your wordpress site or install a simple plugin for you , If you don't know how to install it .

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(11-24-2018 11:17 PM)nishanth13 Wrote: [ -> ]Dude do you even read the support threads ? I'm crying for help from past 5 days . cloudflare is not communicating with the server and is showing a 524 error. That means origin server has an issue.

You can call me lair later first go and check support ticket and resolve the issue.

Tell me what proof you want and I'll post it .. Do you want the mails I had with cloudflare or the screenshots of your support thread ?

All I'm asking every time is to resolve issues that face with the servers and you answer there is no downtime (a single line reply)

Try to resolve customer issue dude. I'm not against your business I'm with the server from i think 1.5 years and I faced numerous problems with the hosting, but i dint complain openly and always Pm'ed you for help.

But the last nail on the coffin was your support guys reply, with out reading the issues that is running from 5 days he just said every thing looks fine to him.

I've answer my clients when there sites are continuously down. I've shared the login details of cloudflare as you asked but the support did not even check that.

Let me explain my issue again your hosting server is taking very long to communicate with cloudflare and due to this cloudflare is throwing a 524 error.

If you understand the issue please resolve it .. if not stop name calling

Also,

Even now I'm facing the issue if I activate cloudflare, atleast now can you check if you are blocking cloudflare in firewall or the reason for the error with cloudflare. I've even shared the article about error 524 with the support but they did not even read it .. Please resolve the issue

I'm sorry for the issues you have with cloudflare and one of our servers,

One of our staff is now handling your issue and it should be fixed shortly for you.

Best Regards.

No update on the ticket, its been 3 days since I received a response.

Getting "Error establishing a database connection" on my sites. When I try to go to x3host.com to try to open a ticket, the x3host.com site also get the same error message too. Your site is down.

(11-23-2018 05:24 PM)jackiethaiquangnhan Wrote: [ -> ]Thanks you so much

You're most than welcome .

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(12-02-2018 02:06 AM)tonythepiper Wrote: [ -> ]Getting "Error establishing a database connection" on my sites. When I try to go to x3host.com to try to open a ticket, the x3host.com site also get the same error message too. Your site is down.

Our staff has fixed it and everything seems working great again.

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(11-26-2018 06:28 AM)benji Wrote: [ -> ]problems from start bud asked for refund never got it then you said all was ok so went again yet you still charged for month I never used and then a vps with one CPU that was down numerous times per day nearly every day so all customers complaining constantly notified you and support and was being told getting sorted out while we were conversing but still constant requests for payments for failing VPS server then without warning you disconnect, You do not supply what is ordered, you expect to be paid for a failing service and you supply one CPU instead of four as discussed in our correspondence, copies can be posted if you wish, and then whilst we are conversing you disconnect server, and go back on what is promised. Not very good at all bud.

Ok let;s try as per discussion how we go then

Can i've your server ip to check this for you ?

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Please send me your server IP and i'm sure we can check this from our side and check how many cores you can get with the server you ordered from us.

Have a nice day "benji".

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(11-27-2018 01:54 PM)nishanth13 Wrote: [ -> ]No update on the ticket, its been 3 days since I received a response.

We answered the ticket many times, and our staff last answer was yesterday. I hope everything got fixed for you as i can see on the ticket.