Best Blackhat Forum

(08-02-2017 06:20 AM)Cat17 Wrote: [ -> ]absolutle rubbish my sites were always down at one point they were down for 7 days i lost business, you lied and lied and refused to refund my money. i had 6 months of utter crap hosting and lost a years money that i had paid. why would anyone believe what you say now.

We already improved our services, Added services in new locations, Also the support answer is more than great now .

We can start with new name , But our intention already is to improve our hosting not to cheat people.

We have +1k of bbhf members hosted on our servers.

I'm sure all people here will trust us once we post a daily screenshot of our uptime and support tickets that were answered at the same time.

Thanks again, and i hope you enjoy our services.

(08-02-2017 06:04 AM)FreeBlackHat Wrote: [ -> ]

(08-02-2017 03:12 AM)The Bishop Wrote: [ -> ]My worst experience in BBHF was with this guys. They are just a bunch of liars and cheaters.

We are sorry if you were have mistakes with us, But make sure our services has been improved 100% than before.

We can make a great deal with you if you want. So you can try at least our services again.

We have thousands of clients, Make sure i'll keep you posted with the uptime and performance screenshots here in the bso thread we have.

We no longer have downtime , Issues with our support, The services is more than great now, I meant what we say. Just trust us.

Thanks.

I want my money back. If you are not a scam you should reimburse me because you were not able to keep up the services I paid for. I am surprised that the mods are allowing you to scam other members in this forum. If you will not reimburse me I will keep writing bad reviews and warning other members about your fake services.

(08-02-2017 06:44 AM)The Bishop Wrote: [ -> ]

(08-02-2017 06:04 AM)FreeBlackHat Wrote: [ -> ]

(08-02-2017 03:12 AM)The Bishop Wrote: [ -> ]My worst experience in BBHF was with this guys. They are just a bunch of liars and cheaters.

We are sorry if you were have mistakes with us, But make sure our services has been improved 100% than before.

We can make a great deal with you if you want. So you can try at least our services again.

We have thousands of clients, Make sure i'll keep you posted with the uptime and performance screenshots here in the bso thread we have.

We no longer have downtime , Issues with our support, The services is more than great now, I meant what we say. Just trust us.

Thanks.

I want my money back. If you are not a scam you should reimburse me because you were not able to keep up the services I paid for. I am surprised that the mods are allowing you to scam other members in this forum. If you will not reimburse me I will keep writing bad reviews and warning other members about your fake services.

For my respect to you , There is no one here scammed in bbhf ,

We have refunded all clients that already meet the " 30 days money back guarantee " If you don't meet it then we can't refund.

You can still post a bad comments as you promised me through the private message to make the people away from our web hosting, by writing bad comments that doesn't exist anymore on our web hosting company or services.

But from our side we will post all the improvements to our bso thread , And will let our existing +1k clients from BBHF to post their honest review about our services. The true ones not the fake ones we are see now.

This rule most of web hosting companies follow it , to protect their services from being abused. If you are right then most of webhosting companies if doesn't make a refund for a client that doesn't make the 30 days money back guarantee " Then they are scam too.

Add to this list :

Godaddy,
bluehost
hostgator
etc ...

If you feel that you still have the right to get your refund , Please contact us at: sales@x3host.com with the prof and we will help you to get your money back.

Thanks.

Quote:For my respect to you , There is no one here scammed in bbhf ,

We have refunded all clients that already meet the " 30 days money back guarantee " If you don't meet it then we can't refund.

This rule most of web hosting companies follow it , to protect their services from being abused. If you are right then most of webhosting companies if doesn't make a refund for a client that doesn't make the 30 days money back guarantee " Then they are scam too.

Add to this list :

Godaddy,
bluehost
hostgator
etc ...

If you feel that you still have the right to get your refund , Please contact us at: sales@x3host.com with the prof and we will help you to get your money back.

Thanks.

You can not compare with any of the companies you mentioned. In my case you kept the hosting running for the first 30 days and after this period everything was a disaster.
Here are the reason why i think you are a scam:
1. A reputable webhosting company is responsible to keep the server up and running 99% of the time. My website has been down 99% the time because of terribly poor servers.
2. Any reputable webhosting company would promise a good technical support team to answer questions and at least apologize for server problems. Your support team stinks. They never apologized no matter that servers were down. They were completely unqualified to answer simple questions, super slow in communication and with very poor English skills.

I am convinced you are scam that is making anything possible to scam other member's money to provide services you are not able to keep. I am sorry I will not allow you to scam other members and I will keep writing whenever I see you in my feeds.

Two important points come to mind in light of the recent replies here:

1.
If a customer asked for a refund DURING his 30 or 60 day period (both are mentioned here...very confusing !!) and did not get that refund - he is right to complain and the provider SHOULD refund him even years later - if the user is able to show a receipt as well as when the refund was requested.

This is just good business practice and serves to ease those who are angry at past mistakes and/or oversights.

2.
This:

Quote:Also you can get a free trial before the purchase for 30 days.

Is a very good option IF it may be used without obligation or charge AND if it comes with free domain reg. - that the provider allows it to be transferred away should the user be unhappy with the services.

I routinely do try alternative providers of low cost hosting because some actually do turn out to be very, very good.

There is one like that which I tried years ago, managed from outside the US but with servers in the US - and I have been with them ever since with very good results.

Hosting providers have a very demanding and time consuming work just to keep their services running well 24/7/365 - and those starting out always make mistakes in their learning times...so it is good to give them a test and a chance to get things right IMO.

This provider may be in such a place - having learned from his mistakes and fixed things.
(Or not ?!?)

I will continue to watch this thread with great interest - just to see what may be posted by CURRENT users of this service (as opposed to past users who remain offended).

(08-02-2017 07:54 AM)The Bishop Wrote: [ -> ]

Quote:For my respect to you , There is no one here scammed in bbhf ,

We have refunded all clients that already meet the " 30 days money back guarantee " If you don't meet it then we can't refund.

This rule most of web hosting companies follow it , to protect their services from being abused. If you are right then most of webhosting companies if doesn't make a refund for a client that doesn't make the 30 days money back guarantee " Then they are scam too.

Add to this list :

Godaddy,
bluehost
hostgator
etc ...

If you feel that you still have the right to get your refund , Please contact us at: sales@x3host.com with the prof and we will help you to get your money back.

Thanks.

You can not compare with any of the companies you mentioned. In my case you kept the hosting running for the first 30 days and after this period everything was a disaster.
Here are the reason why i think you are a scam:
1. A reputable webhosting company is responsible to keep the server up and running 99% of the time. My website has been down 99% the time because of terribly poor servers.
2. Any reputable webhosting company would promise a good technical support team to answer questions and at least apologize for server problems. Your support team stinks. They never apologized no matter that servers were down. They were completely unqualified to answer simple questions, super slow in communication and with very poor English skills.

I am convinced you are scam that is making anything possible to scam other member's money to provide services you are not able to keep. I am sorry I will not allow you to scam other members and I will keep writing whenever I see you in my feeds.

Scam mean stealing your money , Or if you request a money back during the 30 days rule and we refuse,

We are not comparing our web hosting , but we are telling you that every web hosting has the " 30 days money back guarantee " and if you posted online about godaddy, Many people will stand with godaddy.

For the downtime you mentioned, The downtime happened only with our New York location that stated with this ip: 96.9.241.179.

And on this location we were have issues with our DC, So we have contacted the DC several times and they fixed it finally these days. And there was a few clients hosted there,

About you, You were hosted on our phoenix location ( There is not single downtime there ) I'm sure 100% percent from this.

If there is a downtime in one location this doesn't mean that all 7 locations we have " is not working too " ..!!

This is not really good to use our hosting services for months and when you want to leave, You start to insult us and say there are a 99.9% down time.

You are a respected member in bbhf and what you are saying is not true at all ...!!!

We don't have any downtime with other the 6 locations and the NY City server has been fixed these day " and you were not hosted on it "

That's all and i think these rules are exist on all web hosting companies.

We are not creating a new rules , These rules is know in every place.

I'm sorry for this but you are not qualified to get a refund because of our refund rules, ...

Thanks again and hope you understand our situation.

---

(08-02-2017 07:59 AM)smithnowt Wrote: [ -> ]Two important points come to mind in light of the recent replies here:

1.
If a customer asked for a refund DURING his 30 or 60 day period (both are mentioned here...very confusing !!) and did not get that refund - he is right to complain and the provider SHOULD refund him even years later - if the user is able to show a receipt as well as when the refund was requested.

This is just good business practice and serves to ease those who are angry at past mistakes and/or oversights.

2.
This:

Quote:Also you can get a free trial before the purchase for 30 days.

Is a very good option IF it may be used without obligation or charge AND if it comes with free domain reg. - that the provider allows it to be transferred away should the user be unhappy with the services.

I routinely do try alternative providers of low cost hosting because some actually do turn out to be very, very good.

There is one like that which I tried years ago, managed from outside the US but with servers in the US - and I have been with them ever since with very good results.

Hosting providers have a very demanding and time consuming work just to keep their services running well 24/7/365 - and those starting out always make mistakes in their learning times...so it is good to give them a test and a chance to get things right IMO.

This provider may be in such a place - having learned from his mistakes and fixed things.
(Or not ?!?)

I will continue to watch this thread with great interest - just to see what may be posted by CURRENT users of this service (as opposed to past users who remain offended).

I agree with you 100% .

Also answered your p.m about your questions.

Thanks.

X3Host:
Thanks for answering all my questions so quickly and fully - both here and via direct emails.

As for continued arguing with angry former buyers...
It is unhelpful for the rest of us having to wade through all this angry stuff and it would be good if you folks could somehow kiss and make nice to each other !!

Someplace in all this a former user asserted that his sites were down 99% of the time in the 30 days resulting in lost profit, etc...OK=>
If that happened just that way - why wasn't the refund claimed and pursued via dispute if needed DURING that time ??

We pretty much all pay for things with a CC - and so if a seller stinks and doesn't follow through, most decent CCs will back you up pretty well and get your $ back for you.

As to the rest - this seller is now offering a 60 day trial/refund period on reseller hosting that includes a free domain reg. .

If it turns out well it is a GREAT deal; if it doesn't turn out well - the only lingering questions are how to successfully get refunded and how to keep the free domain if desired via transfer to another registrar.

Aside of watching for more replies here from CURRENT users of this service, IMO this is a 'case closed' situation...

Either try it, or don't - but flogging the seller and having him post defensive responses is not helping the rest of us to see this matter clearly IMO.

(08-02-2017 08:57 AM)smithnowt Wrote: [ -> ]X3Host:
Thanks for answering all my questions so quickly and fully - both here and via direct emails.

As for continued arguing with angry former buyers...
It is unhelpful for the rest of us having to wade through all this angry stuff and it would be good if you folks could somehow kiss and make nice to each other !!

Someplace in all this a former user asserted that his sites were down 99% of the time in the 30 days resulting in lost profit, etc...OK=>
If that happened just that way - why wasn't the refund claimed and pursued via dispute if needed DURING that time ??

We pretty much all pay for things with a CC - and so if a seller stinks and doesn't follow through, most decent CCs will back you up pretty well and get your $ back for you.

As to the rest - this seller is now offering a 60 day trial/refund period on reseller hosting that includes a free domain reg. .

If it turns out well it is a GREAT deal; if it doesn't turn out well - the only lingering questions are how to successfully get refunded and how to keep the free domain if desired via transfer to another registrar.

Aside of watching for more replies here from CURRENT users of this service, IMO this is a 'case closed' situation...

Either try it, or don't - but flogging the seller and having him post defensive responses is not helping the rest of us to see this matter clearly IMO.

I agree with you, But the long period we have a down time was 4 hours and it was because a maintenance and we informed our clients about it,

The server he was hosted on it don't have any downtime yet just for only maintenance .

If a clients need a refund We refund him without any issues " And if he want to keep managing the domain name with us it's ok, We have many clients manage only their domain names with us without and hosting services.

We are extremely helpful with our clients, We have a rules and i don't think if someone have a 99.9% since his registration he won't continue from the first day.

The location he was hosted on it doesn't have any downtime this is not include " the maintenance events " that we informed our clients within emails about it.

There are a few members that requested a refund and we refunded them instant without any questions.

Thanks.

I am opening new support ticket please check