(03-04-2019 12:07 AM)tinamou99 Wrote: [ -> ]Hi @SSD Hosting, Just signed up for your 1 year hosting plan, seems a great price @ $14.99 + $3.99 for ID Protection including free domain name. Thanks for offering this service and at such a great discount for us.
Best wishes and regards,
I appreciate your feedback , We at X3host hope you enjoy your stay, And we will work hard to offer our best to our client's.
(03-04-2019 12:11 AM)ToniMontana Wrote: [ -> ]If i start with the monthly offer will i have the option to upgrade to a year for the price of $14.99?
Also does the monthly offer comes with free .com domain as well?
Hi Toni,
Any package exist on our order cart or main website has a free domain name.
Ok so i just tried to order the monthly package and when i choose a .net domain its not for
free, its asking $8.99...
@SSD Hosting, please check your PM's for an urgent message that I have just sent you re my order, thanks.
(03-07-2019 02:48 AM)ToniMontana Wrote: [ -> ]Ok so i just tried to order the monthly package and when i choose a .net domain its not for
free, its asking $8.99...
Please order it and i'll adjust the invoice for you.
(03-08-2019 05:49 AM)tinamou99 Wrote: [ -> ]@SSD Hosting, please check your PM's for an urgent message that I have just sent you re my order, thanks.
I'm checking it now.
(03-08-2019 05:49 AM)tinamou99 Wrote: [ -> ]@SSD Hosting, please check your PM's for an urgent message that I have just sent you re my order, thanks.
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I'm checking it now.
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SO what's happening with this now? I am still waiting for an answer from you and the web domain I chose with the payment for the 1 year's hosting is still showing as available to buy. I don't mind mistakes, we all make them, but I do mind waiting around for a mistake on your side i.e. not securing the domain name upon my payment/purchase with nothing being done to rectify it. I'd like an answer, either through PM, publicly through here on this thread or via email as to what is happening and when you are securing my domain name. Surely it's not difficult to rectify it when you can clearly see the mistake you have made by not securing it and letting me know that it has been rectified so that I can start to upload my site and start working on it.
@SSD Hosting, this will be my last time trying to contact you as you seem to be avoiding answering. I have been waiting for an answer and my domain name / yearly hosting account purchase since the 3rd March and still cannot log in and the "free" domain name that I chose is still showing available to buy from the real/genuine domain sellers.
If I don't hear from you in the next 36hours I will be getting in touch with paypal and requesting a refund due to fraud on your part as I cannot even log in to the control panel.
The transaction ID was : 5X160014TT8085251 for $18.98
Your cpanel is not working
Cannot read license file
To access the interface, you must install the license and ensure that the license is active.
@SSD Hosting, This is going to be my very last post on here to you, next message is going to be to write to the mods to ask them to look at your sevice as I believe it to be somewhat of a false offer, in other words FRAUD.
You state that you were having problems with one of your servers, all good except that this would not stop you securing the domain name that was supposed to come free with the purchase of one years hosting with you. I am still waiting to get access to this domain name which has NOT been secured and is still available publicly to buy. This is just not acceptable and, as I have already stated, smacks of somewhat of a fraudulent offer i.e. take peoples money and give them absolutely nothing in return!! I either want my domain name securing so that I can use it to set up my web site or I want a full and immediate refund.
Anyone here reading this, PLEASE BE CAREFUL of this member when you sign up for hosting and a free domain name. I have been waiting for something to be done since March 3rd when I paid for one years hosting together with the free domain name. The cpanel log in with temporary user name and password was denied and the domain name I chose is still on open sale so has not been secured by this member. Be very careful who you give your money to! Its only $18 for the year but what if we are able to get everything set up and have a successful on line company which we use these people for hosting? How much will it cost us to not be able to get on to our own site?
@SSD Hosting, I expect to hear from you within the next 24hrs. Failure to get this resolved amicably will result in a message to the mods here to ask them to look in to your services in order to protect members here from being scammed and I'll also be getting in touch with Paypal for a refund and referencing your (NON) "service" as a fraud.
I am copying this to you via PM so that you see it without any problem.
(03-14-2019 07:41 PM)SSD Hosting Wrote: [ -> ]We were have a hardware failure in one of our servers that hosted on Phoenix ,AZ , We have switched the location of the datacenter we were use, And now we are using a new datacenter with a new features, Performance also the uptime will be increased to 100%.
We apologize for all issues we had and because of the old server and the hardware failure but we have the data backed up on one of our big storage servers,
Now everything is working smoothly and fast without any issues.