(09-24-2016 08:11 PM)Redsun Wrote: [ -> ]Hi I send a ticket "Ticket #R3WO1".....but 8hrs already till now not it has not been reply and there is a button called "Chat Live with Expert Now" but when I click nothing happen. 8 hrs already or I need to wait 8 days then support will reply to my ticket.
Hi,
There is a livechat in the bottom please click on it and you will have the full chance to chat with one of our agents!
Thank you
(09-24-2016 09:22 PM)itsawesome Wrote: [ -> ]Hi,
Few hours back I purchased reseller account from u i.e. x3host.com.
It worked totally fine for few hours but after that it is down for more 2 hours (still down at time of posting this post)
For checking uptime of ur hosting, i registered account with "host-tracker(dot)com" and found that x3host.com has 100% uptime.
I was confused. After that I open my Firefox browser and used VPN for changing my IP address.
After changing IP address, I was able to access x3host.com and my hosted sites.
I was SURPRISED !!!
Video proof- https://www.youtube.com/watch?v=fNJZGLExI-k
I am new to hosting business.
My questions -
1. Why is it happening?
2. Is my IP got banned or something?
3. How to fix this issue?
Hi,
Seems you have logged into your whm more than onetime and the result your IP has been blocked
Please p.m me with your ip address to fix it for you .
Thank you
(09-24-2016 10:14 PM)Venomservers Wrote: [ -> ]I am interested in 2 of your services Alpha Reseller and your 8GB VPS however the one question I Have is can i automate the reseller account for sales from my website and the other question does the price count for renewal with the coupon
Hi,
The price is recurring this means you will pay the same amount every year. also you can automate the reseller account for sales from your website.
I've p.m you the details
Thank you
Hello your live chat is not functioning as your agent maybe all are sleeping 24/7. I send a ticket and till now is now answer.
(09-25-2016 09:58 AM)Redsun Wrote: [ -> ]Hello your live chat is not functioning as your agent maybe all are sleeping 24/7. I send a ticket and till now is now answer.
You need a support and questions withing the support not allowed , our livechat for sales questions only but any way we will be happy to assist you on both livechat and support tickets
Hi, please update about my problem of Remote Mysql, I don't why it takes too long to receive your reply to my ticket. thanks
Get Unlimited SSD Shared Hosting for only $10/year >>> unlimited domain and unlimited sql?
(09-25-2016 12:53 PM)epilog Wrote: [ -> ]Get Unlimited SSD Shared Hosting for only $10/year >>> unlimited domain and unlimited sql?
Hi,
Yes everything is Unlimited
Thank you
(09-25-2016 11:14 AM)algebra Wrote: [ -> ]Hi, please update about my problem of Remote Mysql, I don't why it takes too long to receive your reply to my ticket. thanks
You need a remote sql , and our staff is taking care about your website, please follow the ticket with them in our support center
Thank you
Just finished chatting with Michael B the support and the problem is solve. Support was good just be patient you guys.
(09-25-2016 01:17 PM)Redsun Wrote: [ -> ]Just finished chatting with Michael B the support and the problem is solve. Support was good just be patient you guys.
Hi,
Thanks for your great review,
We will help people to setup their website until if they have a zero information about hosting ..
Thanks again for your review,
Our offer still available guys for limited time only !
(09-24-2016 09:22 PM)itsawesome Wrote: [ -> ]Hi,
Few hours back I purchased reseller account from u i.e. x3host.com.
It worked totally fine for few hours but after that it is down for more 2 hours (still down at time of posting this post)
For checking uptime of ur hosting, i registered account with "host-tracker(dot)com" and found that x3host.com has 100% uptime.
I was confused. After that I open my Firefox browser and used VPN for changing my IP address.
After changing IP address, I was able to access x3host.com and my hosted sites.
I was SURPRISED !!!
Video proof- https://www.youtube.com/watch?v=fNJZGLExI-k
I am new to hosting business.
My questions -
1. Why is it happening?
2. Is my IP got banned or something?
3. How to fix this issue?
Update-
OP has solved my problem. Now I can easily browse x3host.com and my hosted websites.
Thanks a lot !!
About x3host-
Very fast,Affordable and Easy to use.
I will leave detailed review of x3host.com after 1 month of usage.
(09-25-2016 02:34 PM)itsawesome Wrote: [ -> ] (09-24-2016 09:22 PM)itsawesome Wrote: [ -> ]Hi,
Few hours back I purchased reseller account from u i.e. x3host.com.
It worked totally fine for few hours but after that it is down for more 2 hours (still down at time of posting this post)
For checking uptime of ur hosting, i registered account with "host-tracker(dot)com" and found that x3host.com has 100% uptime.
I was confused. After that I open my Firefox browser and used VPN for changing my IP address.
After changing IP address, I was able to access x3host.com and my hosted sites.
I was SURPRISED !!!
Video proof- https://www.youtube.com/watch?v=fNJZGLExI-k
I am new to hosting business.
My questions -
1. Why is it happening?
2. Is my IP got banned or something?
3. How to fix this issue?
Update-
OP has solved my problem. Now I can easily browse x3host.com and my hosted websites.
Thanks a lot !!
About x3host-
Very fast,Affordable and Easy to use.
I will leave detailed review of x3host.com after 1 month of usage.
Thanks for your great review you will be happy like other bbhf clients
Thank you