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Hi there,

First of all, why would I spam your sales offer? This is plain misunderstanding. My messages in this thread was relevant to the topic and asking your support. There was no spamming what so ever.

Firstly, it would have been really helpful if you visited your website to make sure that you had live chat available before saying I was lying. Here are screenshots of your website showing there is no live chat, not in home page, not in contact page. There is no link in contact page Live chat. I have checked in both FireFox and Chrome, so not a browser issue. Why should I lie about having no chat? I was merely asking for your help and checking if the chat was available or not.

Secondly, my support ticket was just answered from - here is the ticket number for you to check - #474728. You could have cared to ask me a simple message to see if I was your customer or not!

Clearly disappointed with the jump to conclusion to say I am lying without even waiting to check the fact!

Yes, I am new here, the main reason I signed up was for this offer and to communicate with you!

Screenshots of no chats in your website.

1. No chat box in Firefox, yesterday I saw this in your website, hence I checked with you today since it was missing from your website!

2. No chat in your contact page - there was no link and it was not working -

I was clearly genuinely asking you if the chat was missing or not.. since I did not see it I had created a ticket and had messaged you saying a ticket is created and not to worry about the chat...

Hi,

You again want to spam our BSO THREAD !!

Anyway i had to answer and fix your lack of information about hosting industry: You can find our livechat agents in our support center this is how our web hosting company works like other professional web hosts around the world,

If you don't know what are you talking about , you can ask us so we can answer all of your questions,

You need to learn about " How to build a professional web hosting " ,

Most of professional web hosts don't use the livechat in their website homepage,

Need a Live Chat ?

You can visit our support center from here..

https://manage.x3host.com/clientarea.php

Thank you !

Oh really? Can you please check your updated website screen and explain what is the small chat box seen at the bottom of your home page?

(09-22-2016 05:33 AM)oq12 Wrote: [ -> ]Oh really? Can you please check your updated website screen and explain what is the small chat box seen at the bottom of your home page?

We added it recently to our homepage, to make it easier for our clients for communications

Do you have any sales question ?

oh dear! you could honestly admit that the live chat was off and it was turned on now - which is the truth isn't it? - anyhow I am not here to argue. You wanted to teach me about professional hosting, just read what you have posted a few minutes back, about saying live chat in homepage is not professional and professional hosting companies do not add it etc and in this post you just stepped it up saying you just added it for ease of communication for clients!

I wanted to do long term business with you, here you are failing to admit a simple case. Think we started off on the wrong foot.

I only wished good things for you and you just acted rudely for no reason at all.

You make a spam here with your posts in my bso thread , I you want to advice contact me private but your posts in public unacceptable and reported to the mod to take an action against it.

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The offer still available for limited time

Alright! Unfortunately this is not working well. If you cannot admit a simple thing as this, how would I host my clients account in your hosting with trust? Learn to admit your mistakes and value your customers.

Yes, let us leave this to community and moderators to decide. Yes, I am new here and wanted to be part of this family. My questions and messages were genuine and related to this offer and your support. If any of my messages were spam and If I am at fault, I will happily leave this forum.

(09-22-2016 08:41 AM)oq12 Wrote: [ -> ]Alright! Unfortunately this is not working well. If you cannot admit a simple thing as this, how would I host my clients account in your hosting with trust? Learn to admit your mistakes and value your customers.

Yes, let us leave this to community and moderators to decide. Yes, I am new here and wanted to be part of this family. My questions and messages were genuine and related to this offer and your support. If any of my messages were spam and If I am at fault, I will happily leave this forum.

What is your questions ? about livechat ?
When our agents be online the livechat appears in both clientarea + homepage if they are offline the livechat widget disappears , you mis alot of information about how to manage a web hosting company, you don't have the right to judge something we see is right, we won't do anything wrong or bad to our hosting.
This is not your business to judge, there are many of webhosting every where you can go and tell them the same words, we have many BBHF clients hosted on our servers keep your advice to your self and stop this spam to our bso thread

All of your posts reported again,

(09-22-2016 01:03 PM)FreeBlackHat Wrote: [ -> ]

(09-22-2016 08:41 AM)oq12 Wrote: [ -> ]Alright! Unfortunately this is not working well. If you cannot admit a simple thing as this, how would I host my clients account in your hosting with trust? Learn to admit your mistakes and value your customers.

Yes, let us leave this to community and moderators to decide. Yes, I am new here and wanted to be part of this family. My questions and messages were genuine and related to this offer and your support. If any of my messages were spam and If I am at fault, I will happily leave this forum.

What is your questions ? about livechat ?
When our agents be online the livechat appears in both clientarea + homepage if they are offline the livechat widget disappears , you mis alot of information about how to manage a web hosting company, you don't have the right to judge something we see is right, we won't do anything wrong or bad to our hosting.
This is not your business to judge, there are many of webhosting every where you can go and tell them the same words, we have many BBHF clients hosted on our servers keep your advice to your self and stop this spam to our bso thread

All of your posts reported again,

I don't see any problem with his posts, it's normal, I think you make it so serious. And although I bought reseller hosting but I couldn't access the live chat, nothing happen when I click live chat box

This is a very fast professional hosting service as a discount price! Recommended purchase.