08-29-2017, 05:16 AM
(08-29-2017 03:44 AM)ill23 Wrote: [ -> ]I just paid for the reseller hosting pack, but I still see the invoice marked as unpaid in my dashboard.
It's been a couple hours now and no one from your team to contact and follow up with.
This is not an ideal first impression for a customer.
I just hope this won't become one of those weird and lenghty back and forth tussle with support before I can get what I paid for. Let someone get back to me ASAP
I can't see any pending tickets from my side, Also can you please send me your invoice id to check the transaction id ?
What is the payment gateway you used to pay for us ?
Please let me know so i can fix it quickly for you.
What is the payment gateway you used to pay for us ?
Please let me know so i can fix it quickly for you.
Another UPDATE:
I can see that you have paid using bitcoin ,, Now invoice has been paid , The services has been activated successfully , All is good now.
Just let me know if you have additional questions.
![[Image: HDdB8H8.png]](http://i.imgur.com/HDdB8H8.png)