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(01-13-2017 11:56 PM)xell Wrote: [ -> ]I get that this is a rare error. The server doesnt work. OK
But you have access to the files?
Can you get me the files and DB of the sites?

i need this urgently for today.

can you do it yes or no?

This is the simplest question I need you to answer.

Everything should be fine now,

I've sent you off an email regarding your vps server,

Thanks

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Quote:F9l7P13

Send me a p.m regarding your issue with the email registered and i will look into it for you,

Thanks

just sent the ticket # to you. in pm

(01-14-2017 08:16 AM)FreeBlackHat Wrote: [ -> ]

(01-13-2017 11:56 PM)xell Wrote: [ -> ]I get that this is a rare error. The server doesnt work. OK
But you have access to the files?
Can you get me the files and DB of the sites?

i need this urgently for today.

can you do it yes or no?

This is the simplest question I need you to answer.

Everything should be fine now,

I've sent you off an email regarding your vps server,

Thanks

---

Quote:F9l7P13

Send me a p.m regarding your issue with the email registered and i will look into it for you,

Thanks

can you please answer my ticket please i need this fix

(01-14-2017 09:34 AM)family11 Wrote: [ -> ]can you please answer my ticket please i need this fix

We don't have any pending tickets right now,

see:


also we have answered your p.m

Thanks

Our offers still available for limited time only

this x3host isn't responding to my tickets or chat and it's been almost 72hours.
i'm on their unlimited hosting package but their php.ini upload limit is set very low.
so much for unlimited. I hope they increase and get my request resolve otherwise i would not support this hosting.

@queenadreena, I'm afraid you misunderstood X3's use of the word "unlimited".

As @FreeBlackHat explained a couple of weeks ago in a post that he subsequently deleted, the X3 service is "unlimited" but "nothing is unlimited".

I hope that clears things up for you.

(And I hope that more public shaming of this awful BSO results in some action by X3 to respond to your support requests.)

Oh, I could not agree with you @sihowells ...

I am very pleased with their service.
Something like that I have never seen anywhere, anytime...

Out of 11 days on their servers I could use my website only one (1) day…

I have been waiting for refund since early November last year ...

Every time I sent ticket, they reply promptly and do nothing ....

Isn't it outstanding?

(01-17-2017 01:56 PM)queenadreena Wrote: [ -> ]this x3host isn't responding to my tickets or chat and it's been almost 72hours.
i'm on their unlimited hosting package but their php.ini upload limit is set very low.
so much for unlimited. I hope they increase and get my request resolve otherwise i would not support this hosting.

Salam n Hola QueenAdreena,

You can wait, or fix this yourself.. not too difficult, actually.

1. Get into your cPanel
2. Find and click on the "Select Php Version" tool
3. Once in, over on the right hand side, there is a link "Switch to Php Options", click on it
4. Choose the required file size for "upload_max_file_size" and click "Apply"
5. Click "Save"

(01-17-2017 01:56 PM)queenadreena Wrote: [ -> ]this x3host isn't responding to my tickets or chat and it's been almost 72hours.
i'm on their unlimited hosting package but their php.ini upload limit is set very low.
so much for unlimited. I hope they increase and get my request resolve otherwise i would not support this hosting.

Hi,

Please check this tutorial to increase it yourself : )

see: http://manage.x3host.com/knowledgebase/5...pport.html