Best Blackhat Forum

Milder - which is better - but as usual - argumentative still:

(05-03-2018 07:41 PM)FreeBlackHat Wrote: [ -> ]

Quote:smithnowt

This time your review is critical i just wonder if this comment because one of our staff denied to give you a free domain name there as you requested

Any way , I still respect you but your review is lacking of real screenshots , I'm sure 100% the error you got from some time to time inside your website is because of something installed inside your website...

---

And here we see that wonderful language trouble again.
I did NOT request a free domain at all;

What I told your staffer was that I intended to get and provide another, free domain to attach to my account IN PLACE of the paid domain which I was moving away from your services - he simply did not comprehend my plain english !!!

The domain name I had with you is already transferred safely away, which has eased my mind as I will be using it actively now rather than just testing your service.

And:
As I clearly told you maybe several times - my ONLY site on your reseller hosting is JUST a totally bare Wordpress installation, no plugins, nothing.

My monitoring works very, very well - right here on my own fast connection and equipment - and the only other domains that do silly stuff are the 100% free ones from freenom.com, which is fine with me AND expected as they run a sloppy service.

That log I sent you was copied DIRECTLY from my monitoring and was not even a single day's worth - but had dozens of entries showing my domain as being messed up or down - very clearly.

It has been like that for MONTHS; you've been given a chance (by me, without any hassles from me) to make things right by the simple action of NOT bugging you about these constant errors !!

And what do you do when I mention them at long last ?!?
Argue. Insult. Accuse of incompetence.

Enough.

As I've said over and over:
For me, as it is right now - your reseller hosting service is not reliable enough to where I'd pay for it at ANY price.

If you want a chance to show that it can be better - I'm good with that - and I'm willing to attach a good, new domain to it for monitoring, heck, I'll even do it for the rest of this year and 1 more year if you wish, as well as reviewing honestly as I always have, BUT:

DO NOT ARGUE, INSULT or ACCUSE anymore !!
All that does is add credibility to your detractors here.

Peace out.

Dear Freeblackhat,

I know your hosting will solve any issue subjected to "Time".
Although it takes time to solve, it is much better to tell a customer that the issue is in progress.
Just be honest, no need give much explanation.

No customer here like to see unsolve issue but would like to get the issue solve. And also, the customer will point out the true issue when they are having with the hosting.

Humble advice: Just answer the customer questions and direct to the point.

In the end, an issue has to be fixed and quick, isn't it?

Thank you for attention

With honest and sincere,
Henry

Revising my last comments, as feel obligated as they finally after 3 days resolved my ticket issue.

Here are some key points to take away for interested buyers:

1. I do NOT recommend this for your primary or money sites. Their servers are too inconsistent to handle volumes of traffic on a consistent basis.

2. They are best suited for PBN, or personal blog, small site.

3. If you have technical or other support related issues, be prepared to be patient. Many time resolved in 24 hours, but most tickets take 2-3 days to get a response.

4. You get what you pay for in this case. Not a bad value for the money and if you can resell to lower need clients I think you can make money with some effort.

Hope to see them continue to try to improve the systems, processes and services.

Thanks.

(05-09-2018 01:44 PM)Juan_Alejandro Wrote: [ -> ]Hello Mr. FreeBlackHat
please check opened TICKET #780360 ASAP
because I am running a LIVE event and your server is DOWN for many hours until now,
and a lot of people has already started to COMPLAIN for my services.

Thank you!

Please send me your domain name

We have not any down time yet since along time..

---

(05-05-2018 04:57 AM)CharlieBrown Wrote: [ -> ]Revising my last comments, as feel obligated as they finally after 3 days resolved my ticket issue.

Here are some key points to take away for interested buyers:

1. I do NOT recommend this for your primary or money sites. Their servers are too inconsistent to handle volumes of traffic on a consistent basis.

2. They are best suited for PBN, or personal blog, small site.

3. If you have technical or other support related issues, be prepared to be patient. Many time resolved in 24 hours, but most tickets take 2-3 days to get a response.

4. You get what you pay for in this case. Not a bad value for the money and if you can resell to lower need clients I think you can make money with some effort.

Hope to see them continue to try to improve the systems, processes and services.

Thanks.

Thanks for your review ,

Actually we have Dual Intel xeon servers with 128 GB of RAM, Beside many business Websites that received thousands of online visitors every day,

Can you please send me your websites that doesn't handle this amount of visitors,

This is the first kind of issues we received but i'd be happy to help you with it.

Few examples that need any hosting provider attention in relation to about the number of visitors the hosting can handle.

Sites like:
1. Breaking news
2. Live, e.g sports, casino etc
3. Sites need 24hrs non-stop for PPC campaign.
4. 24hrs online blogging purposes
5. In fact, almost any single site. But, those listed above tend to leave the hosting without giving a second chance.

A site can never accept down even for few hrs. Once time detection down is enough, second times, gone forever. And also, most of the time, a single day down for a couple of times, the client will switch to another hosting.

This affect reseller lost the business and no renewal for the future.

Just a little opinion for sharing

Thanks

(05-11-2018 11:28 AM)henryshare Wrote: [ -> ]Few examples that need any hosting provider attention in relation to about the number of visitors the hosting can handle.

Sites like:
1. Breaking news
2. Live, e.g sports, casino etc
3. Sites need 24hrs non-stop for PPC campaign.
4. 24hrs online blogging purposes
5. In fact, almost any single site. But, those listed above tend to leave the hosting without giving a second chance.

A site can never accept down even for few hrs. Once time detection down is enough, second times, gone forever. And also, most of the time, a single day down for a couple of times, the client will switch to another hosting.

This affect reseller lost the business and no renewal for the future.

Just a little opinion for sharing

Thanks

I have the SAME WEBHOSTING issue that I´ve had
at the beginning of this week Mr.FreeBlackHat

Please fix it ASAP due it is costing me money!

Ticket number
#780360

(05-11-2018 07:40 PM)FreeBlackHat Wrote: [ -> ]

(05-11-2018 11:28 AM)henryshare Wrote: [ -> ]Few examples that need any hosting provider attention in relation to about the number of visitors the hosting can handle.

Sites like:
1. Breaking news
2. Live, e.g sports, casino etc
3. Sites need 24hrs non-stop for PPC campaign.
4. 24hrs online blogging purposes
5. In fact, almost any single site. But, those listed above tend to leave the hosting without giving a second chance.

A site can never accept down even for few hrs. Once time detection down is enough, second times, gone forever. And also, most of the time, a single day down for a couple of times, the client will switch to another hosting.

This affect reseller lost the business and no renewal for the future.

Just a little opinion for sharing

Thanks

We don't have issues with the amount of visitors we have enough traffic with 1Gbps network speed,

Can you send me this domain name ! I'm sure we don't have this kind of issues with our servers.

Your client may have issues we don't know that's why we asked you to submit a ticket to check it for you!

How we can check it if you didn't asked for a support.

It´s the following and STILL Costing me money due
http://www.eventosblockchain.info/

"502 Bad Gateway
nginx"

2 days DOWN of all my domain accounts with this one
and NO service yet!

Please resolve it ASAP!

(05-10-2018 09:23 AM)FreeBlackHat Wrote: [ -> ]

(05-09-2018 01:44 PM)Juan_Alejandro Wrote: [ -> ]Hello Mr. FreeBlackHat
please check opened TICKET #780360 ASAP
because I am running a LIVE event and your server is DOWN for many hours until now,
and a lot of people has already started to COMPLAIN for my services.

Thank you!

Please send me your domain name

We have not any down time yet since along time..

---

This is the first kind of issues we received but i'd be happy to help you with it.[/color][/size]

(05-12-2018 02:09 PM)Juan_Alejandro Wrote: [ -> ]It´s the following and STILL Costing me money due
http://www.eventosblockchain.info/

"502 Bad Gateway
nginx"

2 days DOWN of all my domain accounts with this one
and NO service yet!

Please resolve it ASAP!

I'm checking it now for you ,

BS: I highly recommend if you have any similar issues please submit a ticket and we will fix it for you in short time..

For your privacy just edit your comment with the domain name and hide it..

Thanks again