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(09-19-2017 04:07 PM)FreeBlackHat Wrote: [ -> ]Thanks guys we have changed the main server ip in Phoenix ,AZ.

The reason is : the ip that ends with ..85 is blacklisted and many of our clients can't send emails so we have changed the ip to ..78 and now all of our clients can send emails directly to inbox.

Nothing were down. but the change of the ip was so important to us. and this doesn't take only 1 second. But i can see many of our clients hosted on this server their networks/IP's has affected with this change.

We still have the 100% Uptime.

This update doesn't affect the other clietns hosted on the other locations in , New York, Kansas City, Netherlands, Germany, France and SG.

Thanks for the update.
It could be better you post the status on your server or forum or Social Network like Twitter or FB.
Since you are improving month by month and appreciate your relentless effort, you should now bring better services in the coming future. But at least implement one of the methods above.

Informing/announcement/notice is one of the important services you should cater from this day forward.

Cheers!

(09-19-2017 05:10 PM)waqar777 Wrote: [ -> ]Thanks Now working fine ..

You are most than welcome..

Thanks for your patience ..

Now everything is better with the ip change...

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(09-19-2017 05:25 PM)henryshare Wrote: [ -> ]Thanks for the update.
It could be better you post the status on your server or forum or Social Network like Twitter or FB.
Since you are improving month by month and appreciate your relentless effort, you should now bring better services in the coming future. But at least implement one of the methods above.

Informing/announcement/notice is one of the important services you should cater from this day forward.

Cheers!

You are most than welcome .

That's right. We always inform our clients with any changes, Improvements but in this case the change of the main ip already affected many clients / Locations and this is the first time to see the change of the ip can cause troubles for our clients.

But i can see all locations has been resolved with the new IP.

Thanks again henry, and for your trust.

I bought reseller package Friday:

From yesterday:
https://manage.x3host.com/ don't works..... 90% return a 500 error or ERR_CONNECTION_REFUSED

My domain don't work, never worked from Friday (I opened a ticket.... no response in 24 hours... i'm waiting)

Today cPanel and WHM is up, but was down for 2 days....

If they don't solve these problems during the day, I will ask for a refund.

(09-19-2017 08:52 PM)Nunzolo Wrote: [ -> ]I bought reseller package Friday:

From yesterday:
https://manage.x3host.com/ don't works..... 90% return a 500 error or ERR_CONNECTION_REFUSED

My domain don't work, never worked from Friday (I opened a ticket.... no response in 24 hours... i'm waiting)

Today cPanel and WHM is up, but was down for 2 days....

If they don't solve these problems during the day, I will ask for a refund.

Can you please remove your browser cache and try again ?

PS: Our Uptime is 100% . Please check our latest update here on this posts:
Post: #1498 and Post: #1485...

Also From My side we don't have any pending tickets !
Please send me a PM with your ticket id to check your website?

PM sent with my data and my ticket ID!

Hola..

Your clientarea is down again.. No way to access tickets..
Sites are down again.. almost 2 hours now..

Please do tell.. when you say 100% uptime.. what uptime are you referring to?