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@hoanggiaquang87

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Have an outstanding day!

Could you please answer my support ticket? I have waited over 18 hours to get urgent support
I would also like to know why my sites database has disappeared ???

Or is this the reason there is a delay in support !!

(04-12-2019 12:51 AM)anjali22 Wrote: [ -> ]Could you please answer my support ticket? I have waited over 18 hours to get urgent support
I would also like to know why my sites database has disappeared ???

Or is this the reason there is a delay in support !!

Better email me for faster speed.
wealthycreators@gmail.com

BTW, you are having Error establishing a database connection, not Database disappeared.

Normally, this caused by wrong installation or Database configuration.
However, the domain you put is your addon domain, would you please PM me your primary domain for me to check.

Update: I think the domain you said in the ticket is not added to your cPanel account?

Thank you

I think this is needed to clarify something.

The domain you provided will be used as a primary/main domain and cannot be added again to create a cPanel account because it was already registered.

Note:
The requirement to host is to provide an active and never expire domain unless you stop.
The domain given by you will be used for creating cPanel account - shared hosting.
The domain given by you will be used for creating WHM/cPanel account - reseller shared hosting.

Shared hosting account - Start building your website.
cPanel login:

Reseller hosting account
Including the above, for WHM account, you can create unlimited cPanel account for reselling.

Web Host Manager(WHM) Login: With WHM, you are having a reseller hosting and not just shared hosting using only cPanel account.

With the domain given by you, you can access to your WHM and cPanel account.

And also, according to our TOS, please make sure your primary/main domain remain active and renew before the expiry date.



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SHARING KNOWLEDGE

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Please send the coupon discount

(04-12-2019 10:07 PM)bioeric Wrote: [ -> ]Please send the coupon discount

The reseller hosting coupon discount code sent.



Have an outstanding!

I am interested in a reseller account. Not sure which one. Please send both discount coupons.
Do you have a reseller website like Enom.com or godaddy.com I am familiar with them.

Is this correct?
The main domain I send your for reseller hosting cannot be used to post my other business websites. I must use another domain and create on the reseller account my other business websites?

Thank you
Joe Rahall

(04-13-2019 04:45 AM)bhaffiliateman Wrote: [ -> ]I am interested in a reseller account. Not sure which one. Please send both discount coupons.
Do you have a reseller website like Enom.com or godaddy.com I am familiar with them.

Is this correct?
The main domain I send your for reseller hosting cannot be used to post my other business websites. I must use another domain and create on the reseller account my other business websites?

Thank you
Joe Rahall

1) The reseller hosting coupon discount sent.
2) Sorry, no!
3) The domain that you provided will be used for the primary domain and you can use it for posting other business but not reselling other hosting on our server. This because if you are using the WHMCS billing system you can only import WHM through our server IP and not from other servers.

And also, the domain will be used as a Primary/Main domain, must be always active and point to our IP.



Have an outstanding day!

Please send the coupon discount!