(12-14-2019 06:02 AM)Rushie Wrote: [ -> ] (12-14-2019 12:29 AM)IMAddicted Wrote: [ -> ] (12-13-2019 07:58 PM)Rushie Wrote: [ -> ] (12-13-2019 11:58 AM)Sandwiz Wrote: [ -> ]UPDATE
I received new account. finally, Rushie is coming through.
@Rushie, i cant add new domains. do i have to send domains to you or i ll be able to add domains in near future??
Thanks for confirming, yes in the very near future you'll be able to add your own domains, i will be sending you an email with further details about that over the weekend
Thank you
Rushie
(12-13-2019 12:42 PM)IMAddicted Wrote: [ -> ]10 days passed and I still don't get the account to use.
I set up an account for you yesterday, You should have received an email, I will send you details now.
I received nothing. My email is just4mm***@gmail.com
any compensation for the delay? The subscription is yearly so I think I will be charged on Dec 3rd 2020.
It was definiteley done mate, I'll PM you instructions now so you can get access
(12-14-2019 02:57 AM)mola Wrote: [ -> ]Just tried both. Still not able to access here.
mola
(12-14-2019 12:08 AM)Rushie Wrote: [ -> ] (12-13-2019 11:39 PM)mola Wrote: [ -> ]Hey Rushie,
I'm still not able to log in to either one of my accounts. Please check.
Thanks,
mola
The 2nd account should be working now mate, please try again.
I'll be in touch later with more info
hmm ok, I'll PM you now with the details I have for you now and I'm sure we can get to the bottom of it mate :-)
Ok will wait for your PM.
cheers
Account still expired, Please check PM, Cheers
My accounts still say expired
My Convertri account is expired... it was paid and renewed in November... Sent emails and skype messages... no answer...
There is a no delivery on a separate course via your website also.
I appreciate that it is best to deal with you via support ideally - but when no support channels get a response except a live thread on BBHF - it is very very frustrating.
Ignoring support requests and not delivering was a problem from a couple of years back... I hope this is not a recurrence of the challenges from the past.
When people have paid and got nothing delivered or things cancelled / expired through no fault of their own - then it is only natural that they deserve some form of response or explanation.
Admittedly we are not talking thousands here and it is not necessarily going to cripple any purchaser financially - but there is some expectation of some level of decency regarding a response or if it is beyond you to deliver or fix problems a refund for non-delivery would ethically be a welcome way to go.
No one can force anyone to respond or do the right thing. All one can do is do what is reasonable and live and learn from the experience. If resolving these things are outside your accessible control right now due to some life challenges or another I do truly hope your issues get resolved quicker rather than later. But if there are personal issues it is a suggestion to stop trying to sell what can't be delivered until you have things under control.
If I don't hear from you - I hope you and your family have a good Christmas.
Hey Rushie,
No PM details from you. It's Saturday. Still unable to log into any of the accounts.
What's up?
mola
Hi Rushie,
I am patient customer and willing to wait. But you did say that you set up me an account then all info into my email though there as no email at all. You then said that you would pm me "now", there was no pm I even pm you to ask, no response.
You tell lie.
I don't know what is happening to you or the service, I can support you but I won't accept the lies.
In 48 hours if you don't at least response my pm please refund.
Thank you.
What's going on Rushie? This is not fair bro and you know it. I know you don't like me much but this is business. You should understand that.
We all deserve better communication than what you are providing. If you didn't want to answer your customer's requests in a timely manner, then why start this GB in the first place? If the roles were reversed I'm sure you would be frustrated and upset too. Just being real, please don't respond to this post with an emotional response. I would appreciate a PM or an accurate update on the ETA of the account that I paid for.
Let me know something, Sir!
Respectfully
#hehateme
I'm on the same boat here, my renewal payment went through on November but now my account comes up as expired. No reply to PM yet. Please fix.
It's Monday December 16th. Still no PM details from you and no accounts are working.
Looking really bad Rushie.
mola
Same here, please reply pm.