I haven't even started building my sites....just created the cpanels for each of my domain and just preparing to upload when the support said they are migrating the servers...so i hold on for a while. Then, they sent me invoice so i paid.... via paypal to make it easier for me to deal with payments so i decided to do the preapproved payment and guess what the very next day, i got charged again.Double billing right? And then i submitted a support ticket. It was responded and said it was answered and to go to the link to read it.....error 5000!! Can't even login to the site!! I'm really pissed. Where is the OP of this thread? Still migrating servers? I got an email that said, they have already completed the task. Then what is going on right now? Please try to communicate to your customers!!! I guess, i will need to ask for the refund...both for the double billing!!!
-- FULL DISCLOSURE --
I'm a paying customer
My experience has been 100% positive. I got my RS-Power reseller and have already migrated some sites from another way more expensive server. All working fine. WHM, CPanels on domains, softaculus. All been fine.
This was to replace a VPS I was running a bunch of feeder sites off. Old server was $116 a month, US datacenter. Granted, it had extra IPs but since all these sites are Wordpress, they are faster on the new VPS for the European traffic I'm aiming at now.
$19 ($15 + $4 dedicated IP) a month is what other similar servers will cost just for the WHM license alone.
I also got the server migration email but there was no disruption of service.
Haven't received any response nor an apology from this host. Please respond why I've been billed twice in the last couple of days. I need an explanation from this!! I can't even log on to view the support page. This is unbelievable!!
They did send out an email apologizing for the too-long downtime and asking for patience.
What I find surprising is the OP's disappearance from here lately.
I have gotten this with expectations only of testing it to be sure it is OK.
Yes, it has been up and down since they started changing servers...a bit much, I agree.
If it doesn'tget fixed and stay good very soon I'll be getting a refund for sure.
I hope the OP makes an appearance here soon and it does get fixed though.
Here my take.
I strongly believe they are in the process of battling "Migration".
Once completed, the OP will come to the rescue.
BTW, these few days, I started to see no downtime on my domains as well received few good feedback from the clients.
Let's wait a little bit more.
Cheers!
All my sites are BACK DOWN, once again, the there main site is Down Again, this is a JOKE, Pissing me off....and I can not access my sites DB, nothing but errors.....Oh Let me Guess, you are still Migrating to a new Bigger Server Right? I am LOSING MONEY on All my sites. What a Mistake....
Oh and before you tell me to open a support ticket...I can't because your site is down...
despues de intentar entrar en wpfastest.com sin suerte, intente pruea en pingdom_:
Test finished: Errors were found!
Basic ViewAdvanced View
http://www.wpfastest.com2017-07-17 20:34:05
Permalink:
http://dnscheck.pingdom.com/?domain=www....445&view=1
Delegation
Everything is fine.
All tests successful in this part, no errors or warnings.
Nameserver
ns1.jnhost.co.id.
Everything is fine.
All tests successful in this part, no errors or warnings.
ns2.jnhost.co.id.
Everything is fine.
All tests successful in this part, no errors or warnings.
Consistency
Everything is fine.
All tests successful in this part, no errors or warnings.
SOA
No SOA record found for
http://www.wpfastest.com.
No SOA record was found when querying the name server. This is most probably due to a misconfiguration at the name server - a zone must have a SOA record.
Connectivity
Everything is fine.
All tests successful in this part, no errors or warnings.
DNSSEC
Nameserver 66.212.31.194 does not do DNSSEC extra processing.
Nameserver 204.44.90.126 does not do DNSSEC extra processing.
Is Any one able to get a refund from them?
CC challenge and chargebacks usually work quite well when promised services are not provided ?!?
Now the server back online and looks faster than before.
Hopefully, it will be sustained and maintained from now on.