Pretty annoying that the response is so slow when you want to buy.
(02-23-2016 01:16 AM)longtailman Wrote: [ -> ]Pretty annoying that the response is so slow when you want to buy.
Hello Sir,
Can you please let us know the email you are using while signup or your username, please. We'll have to investigate this issue to resolve.
Thanks
(02-21-2016 08:39 AM)MadScrilla Wrote: [ -> ]I'm trying to purchase a sub for AdPlexity but keep getting the error "This ip is blocked. Please contact site support to find out why" when I try to create my account.
Please help.
Hello Sir,
Can you please let us know the email you are using while signup or your username, please. We'll have to investigate this issue to resolve.
Thanks
I have replied via PM to you.
Thanks
Just a heads up to people buying a bundle. You need to send a support ticket stating what products you want. This is not made clear at all when you checkout.
I am still waiting 3 hours after submitting my support request!!
Ok further update.....it has now been 7 hours since original support request. This was after I had problems buying as it was saying my ip was blocked.
How can you buy something that is digital and not have it 7 hours later.
I have faith in getting access just not the support so far.
(02-23-2016 09:56 AM)longtailman Wrote: [ -> ]Ok further update.....it has now been 7 hours since original support request. This was after I had problems buying as it was saying my ip was blocked.
How can you buy something that is digital and not have it 7 hours later.
I have faith in getting access just not the support so far.
Hello Sir,
Our TAT is 24hrs. You will have access within this time.
Thanks
I understand its within 24 hours. I just feel that if buying the buyer needs to be told more.
I guess when buying the tools individually it would be instant. When bought as a bundle it has taken just over 12 hours to get access.
This is something not made clear at all until after.
(02-23-2016 05:03 PM)longtailman Wrote: [ -> ]I understand its within 24 hours. I just feel that if buying the buyer needs to be told more.
I guess when buying the tools individually it would be instant. When bought as a bundle it has taken just over 12 hours to get access.
This is something not made clear at all until after.
Hello Sir,
Hopefully you have got access.
Thanks
So its only fair that I update this further.
The tools do exactly as described and work really really well. Great service from that stand point.
The only thing that lets this down a little is the slow response time to support and lack of clear instructions from the outset.
Once you have the tools everything seems good.