Second time I tried this vps and I regret it. purchase new services 5 days ago and still nothing happen. support ticket after 5 days is still not answered.
(10-10-2012 04:28 AM)2012portal Wrote: [ -> ]One more vouch here, I'm currently using this BHS VPS service from black hat scene and I must say it's awesome all the staff are very helpful and friendly. They also keep adding more software to there packages which is always good from a customers point of view ;)
I have not found that to be the case at all with BHS.
They claim to have fixed things but they've said this before. For instance they said that they fixed their customer service and I sent several tickets and haven't gotten a response yet.
Now I did contact them on Skype and they kind of responded back but didn't address any of my concerns. Even today I sent them a Skype message. Got no response. Sent another. Got no response. And then when I finally sent a message saying that their lack of response spoke volumes, I got a response back immediately saying, "OK". Nothing else. Just "OK".
OK? What kind of terrible customer service is that? They could have at least responded back with a free trial so that I could see that they've fixed things rather than just take their word for it but no, they basically ignore me.
Be very wary of these guys! I don't think they've changed anything at all.
BHS30 will take 30% off Associate and Don packages!
Just updated all of the software, adding in Chrome and a few other apps!
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I can also confirm what mrstoke is saying!
I was a customer BHSVPS maybe since 2011-2012... left because the support and the quality of service was not satisfactory. I had mostly problems with
- applying the latest software updates
- removing the offered software too frequently
- some of the apps were not working at all
However the hardware (server) was good enough!
I left them, because I have setup my own VPS with the software I have and that was quite enough.
I am in constant need of new tools and link building resources, so I have rejoined their service twice (last time was a month ago). Well, each time I joined was just to notice that thing are going worse and the talks about great changes in the support and the quality is just not true.
The main reason I will never-ever be their customer again is the TOTAL lack of support - no support, nothing - totally agree with mrstok.
My review - Big-big NO-GO! unless you are a masochist!
(03-03-2015 01:01 PM)mrstoked Wrote: [ -> ] (10-10-2012 04:28 AM)2012portal Wrote: [ -> ]One more vouch here, I'm currently using this BHS VPS service from black hat scene and I must say it's awesome all the staff are very helpful and friendly. They also keep adding more software to there packages which is always good from a customers point of view ;)
I have not found that to be the case at all with BHS.
They claim to have fixed things but they've said this before. For instance they said that they fixed their customer service and I sent several tickets and haven't gotten a response yet.
Now I did contact them on Skype and they kind of responded back but didn't address any of my concerns. Even today I sent them a Skype message. Got no response. Sent another. Got no response. And then when I finally sent a message saying that their lack of response spoke volumes, I got a response back immediately saying, "OK". Nothing else. Just "OK".
OK? What kind of terrible customer service is that? They could have at least responded back with a free trial so that I could see that they've fixed things rather than just take their word for it but no, they basically ignore me.
Be very wary of these guys! I don't think they've changed anything at all.
Right now if you grab two windows VPS Servers you will get your third for $0 Monthly!
Run multiple SEnuke / GSA and GScraper campaigns on bulletproof servers.
Do SEO jobs for your customers quickly and cut your license cost in half!
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3 times already as a Don customer over the past 3 years - hoping each time things were as advertised and support as promised - disappointed really - licensing issues - GSA not licensed - server basically locked down so pretty limited if you wanted to install your own stuff - support on Skype takes days. What has changed? Convince me and I may give you 1 last try ...
Well I personally have taken over management again. I sold the business and was a silent admin for awhile but the guy I sold it to was an idiot. I took over the business again and have started going back though the system. Got a bunch of the software fixed and updated along with answering about 75 support tickets that had been neglected.
It feels good to be back.
I can give you a 14 day free trial if you want just message me on skype.
Or you can take 30% off by
clicking here
Placed Order for Windows 2008 DON, Order Number is: 6250654857. Please setup asap! @Guys, I will post my review as well! Stay Tuned!!
Come check out all of the awesome fully licensed software you get with our VPS!
Cracks are cool but you can not always get the full features. Ask me why?
http://bhsvps.com