08-11-2015, 05:22 AM
08-11-2015, 06:05 AM
What hosting offer are you talking about? Let me know,
Thanks
Thanks
08-11-2015, 06:15 AM
(08-11-2015 06:05 AM)jungleshark Wrote: [ -> ]What hosting offer are you talking about? Let me know,
Thanks
(04-27-2015 09:51 PM)jungleshark Wrote: [ -> ]FOR ANY VPS BOUGHT TODAY YOU WILL GET 1 YEAR FREE HOSTING (Triangle Plan) ! JUST POST YOUR TRANSACTION ID HERE!
YOU CAN GET VPS SQUARE FOR $29 AND DOUBLE ITS FEATURES OR VPS RECTANGLE FOR $34 - LIMITED TIME OFFER!
08-11-2015, 07:46 PM
Yes, that offer is still available.
Thank you
Thank you
08-11-2015, 09:39 PM
Sent you a support ticket via your website, but had no reply off you, can you please look at the support ticket now, i have waited nearly 24 hours for you to sort this out
08-11-2015, 11:59 PM
Hello,
The support answer wasn't even near 24 hours, it took about 9 hours. You had the wrong email, that is why you haven't received the email and you have to change it from your account.
Thank you
The support answer wasn't even near 24 hours, it took about 9 hours. You had the wrong email, that is why you haven't received the email and you have to change it from your account.
Thank you
08-12-2015, 07:42 AM
Really so 9 hours is good service......Your servers may be blazing fast, but your customer response time is at a snails pace
08-12-2015, 07:17 PM
(08-12-2015 07:42 AM)BlogOnBlog Wrote: [ -> ]Really so 9 hours is good service......Your servers may be blazing fast, but your customer response time is at a snails pace
Hey again,
Usually our customer support staff solves any problem within 2 hours. You'll see next time you have a problem, open a ticket and you'll be surprised :)
Thank you!
08-13-2015, 06:11 PM
Windows VPS – KVM – Limited Time Offer – 7 Spots Left – 20% DISCOUNT – Coupon Code: KVM20OFF
08-21-2015, 09:32 AM
A quick updated review. The windows VPS are great and do what they promise however they seem not to have much of a clue when it comes to the Linux ones. It even took them 3 attempts to provide the correct IP addresses for the VPS. Unless you are technicaly proficient with installing WHM and cPanel from scratch then I would avoid.
I'm currently seeking a refund for the Linux VPS so will update when I get a response.
Another thing to note is that they do not offer 24/7 support, my first ticket took 9 hours to get a reply but with that being said our conversation during European working hours was almost instantaneous so take that in mind when ordering if that is important to you.
I will reiterate that I also have a Windows VPS with them and it works great. Perhaps more staff training on Linux may be the answer.
I'm currently seeking a refund for the Linux VPS so will update when I get a response.
Another thing to note is that they do not offer 24/7 support, my first ticket took 9 hours to get a reply but with that being said our conversation during European working hours was almost instantaneous so take that in mind when ordering if that is important to you.
I will reiterate that I also have a Windows VPS with them and it works great. Perhaps more staff training on Linux may be the answer.