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[FreeBlackHat]

(02-14-2017 10:48 PM)TheNexus Wrote:  

(02-14-2017 08:06 PM)FreeBlackHat Wrote:  

(02-14-2017 07:41 PM)TheNexus Wrote:  Think it's time to add it's now TWO Months since I requested a refund.......and guess what I'm still waiting!!

Hi,

Do you want us to add the free TWO months gift to your account ?

Please explain , Thanks,

No!!!! Since I requested my account be cancelled and refunded 2 months ago why would I want that? I want the refund back to my bank account.

Hi,

We have got a confirmation from 2checkout that you have got the refund , I don't know if you still have issues with your local bank account, but we will get another prof from 2checkout, also can you please p.m with your sale Item id + Transaction id?

Thanks

[sihowells]

(02-14-2017 11:04 PM)FreeBlackHat Wrote:  

(02-14-2017 10:48 PM)TheNexus Wrote:  

(02-14-2017 08:06 PM)FreeBlackHat Wrote:  

(02-14-2017 07:41 PM)TheNexus Wrote:  Think it's time to add it's now TWO Months since I requested a refund.......and guess what I'm still waiting!!

Hi,

Do you want us to add the free TWO months gift to your account ?

Please explain , Thanks,

No!!!! Since I requested my account be cancelled and refunded 2 months ago why would I want that? I want the refund back to my bank account.

Hi,

We have got a confirmation from 2checkout that you have got the refund , I don't know if you still have issues with your local bank account, but we will get another prof from 2checkout, also can you please p.m with your sale Item id + Transaction id?

Thanks

Hmm... If you've already processed @TheNexus's refund (and presumably therefore closed his/her account), why would you be offering to extend his/her service by two months?

That whole "logic" thing can be such a bitch, can't it?

Anyway, please pass the popcorn.

[FreeBlackHat]

(02-14-2017 12:58 AM)bonestaak Wrote:  Is there a possibility to host more domains on 1 package? and use domains that are registered else?

Sure, you can host unlimited domains we have many clients with successful websites running in our own servers.

Thanks

[xell]

Also I don't get a reply from the support since 31.1.2017.
https://www.screencast.com/t/HGUgMvPYYhK

They don't know how to migrate 4 sites.

They even don't want to give me my files, so I cam migrate the sites all by myself.

[ashishinsan]

After a lot of Tickets, Requests and PM on BBHF their staff was online on skype yesterday and promised me that my problem will resolve in short time.

But..... You can see how good/worst their support is (no reply since 24 hours)

[vaby42]

pathetic support from last 2 months.
I requested to unlock my domain to transer it to another registrar. The support says they have unlocked the domain but the new registrar said domain transfer cant be started because your domain is locked.

When you contacted them with all your question they just answer in ne sentence which is not appropriate.

they have disable their live chat feature which sucks.

there are not much supporting articles on their website to help users.

they cant even hire representative for their support.

Their interface is bit different and we have very les control on managing our own domain.

[FreeBlackHat]

(02-16-2017 04:51 AM)vaby42 Wrote:  pathetic support from last 2 months.
I requested to unlock my domain to transer it to another registrar. The support says they have unlocked the domain but the new registrar said domain transfer cant be started because your domain is locked.

When you contacted them with all your question they just answer in ne sentence which is not appropriate.

they have disable their live chat feature which sucks.

there are not much supporting articles on their website to help users.

they cant even hire representative for their support.

Their interface is bit different and we have very les control on managing our own domain.

Please send me a p.m with your domain name and i'll chech this again for you


Thanks

---

(02-15-2017 11:23 PM)xell Wrote:  Also I don't get a reply from the support since 31.1.2017.
https://www.screencast.com/t/HGUgMvPYYhK

They don't know how to migrate 4 sites.

They even don't want to give me my files, so I cam migrate the sites all by myself.

You need to wait an update from our staff as your issues are some different and need a time , But i'm sure our staff will help you fixing your issues

Thanks

[ashishinsan]

Check out their response time:

[retro87]

(02-16-2017 04:51 AM)vaby42 Wrote:  pathetic support from last 2 months.
I requested to unlock my domain to transer it to another registrar. The support says they have unlocked the domain but the new registrar said domain transfer cant be started because your domain is locked.

When you contacted them with all your question they just answer in ne sentence which is not appropriate.

they have disable their live chat feature which sucks.

there are not much supporting articles on their website to help users.

they cant even hire representative for their support.

Their interface is bit different and we have very les control on managing our own domain.

the host so easily and oftenly internal server error, and also i get several time suspended on this 4 month. the support was vaery slow, every once a day reply and also with one sentence. i think they don't have any staff. just the owner itself. im holding back to use to upgrade to their VPS now.., very not recommended..(sorry x3hosting i hate to say this but this is true). i have tired contacting you , wait one day, and 3-5 day again, they will problem with the host..write ticket wait another day..,not working i must wait another day. im tired with your support right now

[FreeBlackHat]

We have moved some website from the Phoenix location to another server and all websites are wortking great, so anyone have any problem with us please submit a ticket, As i believe that no problems or issues now with our hosting

Quote:retro87

If you have any issues with our hosting please send me a p.m and i will check your website personally for you.

---

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