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[family11]

message you guys yesterday on skype and was told that my whmcs would be updated within 15 min to 1 hour. nothing still the same.

[FreeBlackHat]

(01-11-2017 08:09 AM)family11 Wrote:  message you guys yesterday on skype and was told that my whmcs would be updated within 15 min to 1 hour. nothing still the same.

Hi,

I'll check your request now, if our staff in skype has been done it yet or not,

Thanks again

[xell]

@FreeBlackHat
You don't respond to my PM's.
Your support don't respond or give a quick solution.
Today i more than 72 hours that al my sites are down, and all of that time you are working on and don't get a solution??
Now please make it work or refund me.

[FreeBlackHat]

Quote:xell

We answered your ticket as we need some time to move your vps data to another location because your vps is offline and we are wokring from our side to fix it for you.

[EuroTrader]

Still trying to get a WordPress site migrated.

Sent you (FreeBlackHat) a PM a new Support Ticket . . .

Thanks,
EuroTrader

[FreeBlackHat]

(01-12-2017 06:46 AM)EuroTrader Wrote:  Still trying to get a WordPress site migrated.

Sent you (FreeBlackHat) a PM a new Support Ticket . . .

Thanks,
EuroTrader

Hi EuroTrader,

I got your p.m ,

Please check our answer,

Thanks : )

[xell]

(01-12-2017 03:32 AM)FreeBlackHat Wrote:  

Quote:xell

We answered your ticket as we need some time to move your vps data to another location because your vps is offline and we are wokring from our side to fix it for you.

Stop telling me the same thing over and over...
Please tell me when will be all transferred, because the support wont give me an answer.
And why you wont give me the backup, so i can transfer all by myself???
Think that 84 hours is quite enough to process a transfer???

Waiting your public answer, because this is part of your service.

[family11]

is support live

[Devlin]

(01-12-2017 12:12 PM)xell Wrote:  Stop telling me the same thing over and over...
Please tell me when will be all transferred, because the support wont give me an answer.
And why you wont give me the backup, so i can transfer all by myself???
Think that 84 hours is quite enough to process a transfer???

Waiting your public answer, because this is part of your service.

Got to love that famous level of support. Don't worry he'll delete our posts soon.

[family11]

check my admin area to see still the same but i got a issue with a site. i got the chat open on you guys hosting site.

(01-11-2017 09:21 PM)FreeBlackHat Wrote:  

(01-11-2017 08:09 AM)family11 Wrote:  message you guys yesterday on skype and was told that my whmcs would be updated within 15 min to 1 hour. nothing still the same.

Hi,

I'll check your request now, if our staff in skype has been done it yet or not,

Thanks again