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10-13-2016, 10:00 AM
Post: #1
[GET] - YITH Live Chat Premium 1.2.1
[Image: 42b522ee4f54412605bafa7d5daeb514.png]

Users are comforted by direct contact and, when this goes missing because of the screen, they need to be reassured in another way.

With YITH Live Chat, users can make their questions and solve their doubts immediately, erasing all those dead times of the search or the request for information and the real purchase of the product. It is just like being in a real store: with the chat, users will have a direct contact with the salesperson, establishing a trusting relation and persuading them to come back as there will always be someone for them, ready to listen and help.

This is why YITH Live Chat is the best way to nullify the indecisions of your users and convince them to buy straight away.

This plugin owes its effectiveness to the fact that it’s simple and easy to access: you will have the chance to decide where the chat is going to be displayed, assign specific roles to operators that will be able to talk to your customers thanks to a simple and clean instant messaging system which will help them keep a prompt communication with customers.
Customers are going to be displayed a simple form that will direct them to the live chat as soon as they entered their personal data such as their email address, starting the communication with the operator right away.

What if there’s no operator online? Customers will be able to use the form to send offline messages directly to your own email address, which will make them feel cared for and not abandoned to their own purchases.


PREMIUM VERSION FEATURES

All features of the free version
Freedom to have all the conversations at the same time as you want
Customization of the agent's profile
Users can send offline messages when the chat console is not available
"Chat logs" section to control all the saved conversations
Each user can ask for the transcription of the conversation via email
Each copy of the conversations can be sent to one or more emails set in the option panel
Chat session evaluation of the user (good/bad)
Advanced customization of the interface
Chat duration timer
Deactivate the chat system when no operator is online
Compatibility with YITH WooCommerce Multi Vendor: users can send messages to vendors with the chat available in the related vendor detail page
Show chat window on every page of your shop or only on some specific ones
Configure macros for your operators so that they can reduce answer time usign pre-set answers
Connect the chat popup to a link when it opens

Direct link: ]]<<</9RF9aK]https://>>>[[[Reported by Members as URL Shortener! Post the actual link!]]]<<</9RF9aK

Demo: ]]<<</CmcT6d]https://>>>[[[Reported by Members as URL Shortener! Post the actual link!]]]<<</CmcT6d

Right now i have not enought time to check the virus total so who please help me to check and post the result here ^^. Thank everyone.
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