[GET] Kayako Fusion Helpdesk 4.75.1 - Best Self hosted Help Desk Software

***GoogleTube*** · (This post was last modified: 12-13-2016 02:52 PM by GoogleTube.)

Changelog:-

Code:

SWIFT-5036 - Outlook Conditional CSS causes blank ticket posts

4.75

Highlights

    Add placeholder support for staff replies

    TinyMCE editor does not load for non English languages

Features and Improvements

    SWIFT-4998 - Missing " > " while using quote button when TinyMCE is disabled

    SWIFT-5001 - Increase default font size of TinyMCE editor

    SWIFT-5007 - Add placeholder support for staff replies

    SWIFT-5003 - Focus cursor on TinyMCE composition box when replying to ticket

How to use Placeholders

Within the reply/forward area, you can use the below placeholders. When the reply is sent, the placeholder will be replaced with the information it represents. ( Placeholders can also be used within the quick insert options )

Customers Fullname : {{fullname}}

Customers Forename : {{forename}}

Customers Surname : {{surname}}

Customers Title : {{title}}

Customers Salutation : {{salutation}}

Customers Organization : {{organization}}

Customfield : {{custom_field[CustomFieldName]}}

Fixes and other changes

    SWIFT-4668 - User Passwords are displayed in plain text

    SWIFT-4995 - Unable to quote posts with inline attachments older than 3 days for OnDemand customers

    SWIFT-4567 - TicketCount API displays incorrect results when there are multiple departments

    SWIFT-4980 - Third party replies are sent to ticket creator when 'User' is selected in 'New reply from end user' notifications

    SWIFT-4990 - Line breaks are skipped on disabling the TinyMCE editor

    SWIFT-4993 - Issues with Greek characters

    SWIFT-2103 - Adding a user note via ticket Followup results in [User Error] Warning

    SWIFT-3635 - User is redirected to an invalid URL when 'Restrict Users Group' setting is enabled under Template Group settings

    SWIFT-4374 - SLA are not applied again after the SLA has been set via Escalation rules

    SWIFT-4504 - Difference in date and time with 'Date' type Custom Fields

    SWIFT-4779 - Ticket properties are not updated correctly when replying to tickets.

    SWIFT-4991 - TinyMCE editor adding extra lines within emails being sent

    SWIFT-4992 - Using \X strips off remaining content

    SWIFT-4994 - Notice Undefined variable: _ReplyTabObject encountered in some cases

    SWIFT-4999 - Specific HTML headers can cause blank tickets

    SWIFT-5002 - TinyMCE editor does not load for non English languages

    SWIFT-5004 - KB articles are inserted twice when using the quick insert menu

    SWIFT-5005 - Sendgird adds img source code in outgoing emails for OnDemand customers

    SWIFT-5018 - Custom Fields are not rendering correctly within notification emails

    SWIFT-2670 - SwiftMailer library occasionaly adding additional fullstops within URLs in email notifications

    SWIFT-5000 - Unable to trigger staff reply when switching between tabs with TinyMCE editor enabled

Demo

Code:

https://www.kayako.com/

Download

Code:

http://www45.zippyshare.com/v/R9D8e3kY/file.html

Scan On VT Yourself.

***HaXoR7*** · 12-13-2016, 02:42 AM

Mirror : Kayako%20Fusion%204.75.1.zip

VT : https://www.virustotal.com/file/9d897926...481560805/

***jacg*** · 12-13-2016, 06:57 AM

BIGTHANKS!!!

***ozghelp*** · 12-13-2016, 12:47 PM

wow thanks bro..+REPS added

***Sunil aryan*** · 12-13-2016, 03:18 PM

Nice share..ty.. Reps added..

***GreenPeace*** · 12-14-2016, 10:38 PM

Thanks mate . nice Share. Repped ya

***jancokblu3s*** · (This post was last modified: 12-15-2016 12:14 AM by jancokblu3s.)

big thanks repp added any doc for instalation please?
its no need license?

***jacg*** · 12-15-2016, 04:58 AM

(12-15-2016 12:13 AM)jancokblu3s Wrote: big thanks repp added any doc for instalation please?
its no need license?

big thanks repp added any doc for instalation please?
its no need license?

big thanks repp added any doc for instalation please?
its no need license?

big thanks repp added any doc for instalation please?
its no need license?

big thanks repp added any doc for instalation please?
its no need license?

big thanks repp added any doc for instalation please?
its no need license?

installing kayako fusion
https://kayako.atlassian.net/wiki/displa...stallation

works superfine (without license)

***theresaway*** · 12-15-2016, 05:04 AM

Thanks for the great share; 5 reps given.

***tiger777*** · 12-15-2016, 05:12 AM

Thanks for the nice share!

Repped OP and Theresaway to the MAX!