Cinevisa TV - Best Stable and Complete EU/NA/Arabic/Adult IPTV Provider with VOD and Series [Satisfaction of service Guaranteed]

***Jason68*** · 10-25-2019, 04:44 AM

I received my log in details for the free 24 hr trial on October 20 at 5:18 pm. Upon reviewing the channels it seemed like a good deal, so I went for the 1 year membership. When I logged back in around 10pm I couldn't get any channels at all. I looked at my account and it didn't take me long to figure what happened. When I went for the 1 year deal, they cancelled my trial period, but they didn't put me down as a regular member. I know that chat is quicker than email, but you can't send a print screen in chat, so I had to send that proof via email. That screen shot showed that my status was active, I was not on a trial account, and that my account was created on October 20,2019 and expires on October 20, 2020. It's been four days now and I have not heard anything from them. I had planned to be a customer year after year, but now I have second thoughts. Hopefully the OP will see this and something can be done, I don't like being ignored.

***Cinevisa TV*** · (This post was last modified: 10-25-2019 02:16 PM by Cinevisa TV.)

(10-25-2019 04:44 AM)Jason68 Wrote: I received my log in details for the free 24 hr trial on October 20 at 5:18 pm. Upon reviewing the channels it seemed like a good deal, so I went for the 1 year membership. When I logged back in around 10pm I couldn't get any channels at all. I looked at my account and it didn't take me long to figure what happened. When I went for the 1 year deal, they cancelled my trial period, but they didn't put me down as a regular member. I know that chat is quicker than email, but you can't send a print screen in chat, so I had to send that proof via email. That screen shot showed that my status was active, I was not on a trial account, and that my account was created on October 20,2019 and expires on October 20, 2020. It's been four days now and I have not heard anything from them. I had planned to be a customer year after year, but now I have second thoughts. Hopefully the OP will see this and something can be done, I don't like being ignored.

Upon reviewing with my team:
We have responded to your email, you didn't make any purchase yet (you only filled the form on our website for a trial account) but did not make any payment since we didn't send you any invoice or payment details :) as we process them manually and never activate definitive yearly accounts before receiving the final payment.

The account expired as it should because it was just a trial account (even if it was showing late expiry, we do that to avoid downtime and RE-entering the details if the customer want to extend);
here is the screenshot https://cl.ly/f19b5ae74a1c of the mail we sent you as you see its only a 24h account :).

Sorry if you got confused in the process but be reassured you didn't make any payment since you don't have the possibility using the website alone.

If you liked the Tv service and want to make the payment for cinevisa deal before the 31/10 you are very welcome to contact the livechat 've passed the message and they'll send you the link to the invoice.

Best regards,
Admin of Cinevisa

***Cinevisa TV*** · 11-01-2019, 10:24 PM

LAST 48H CALL for bbhf Members :)

***gerona*** · (This post was last modified: 11-11-2019 02:33 AM by gerona.)

I would like a trial please.

***Cinevisa TV*** · 11-11-2019, 02:58 AM

(11-11-2019 02:33 AM)gerona Wrote: I would like a trial please.

Hello Genona, i think you have contacted us using livechat, we have sent you a reply just now with Trial info.

Welcome to Cinevisa

***gerona*** · 11-11-2019, 03:33 AM

(11-11-2019 02:58 AM)shbayr Wrote:
(11-11-2019 02:33 AM)gerona Wrote: I would like a trial please.

Hello Genona, i think you have contacted us using livechat, we have sent you a reply just now with Trial info.

Welcome to Cinevisa

Yes, that was me, but I didnt get any reply.

***gerona*** · 11-11-2019, 05:22 AM

I got it thanks

***Cinevisa TV*** · 11-22-2019, 05:56 AM

(11-11-2019 05:22 AM)gerona Wrote: I got it thanks

Welcome Anytime Gerona :)

***Nameless1*** · 11-22-2019, 06:56 AM

Do you guys have korean channels

***Cinevisa TV*** · 11-27-2019, 09:59 PM

(11-22-2019 06:56 AM)Nameless1 Wrote: Do you guys have korean channels

Hello and Welcome to Cinevisa,
You can see all available channels included in your CInevisa Subscription following this link http://www.subportal.io/channels/Cinevisa

Yes we have some South Korean channels inside the Asian Group https://share.getcloudapp.com/eDuLmJEy

You are welcome to contact us using the livechat on the website or filling this form https://cinevisa.com/access-cinevisa to get a trial and check how it works for you and in your device.

Kind regards;
Cinevisa TV Team