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[olaolaking]

Looks like there is no SSL for me. What do I need to do?

[ecayer]

(01-11-2019 09:44 AM)olaolaking Wrote:  Looks like there is no SSL for me. What do I need to do?

Hi, thanks for contacting us.

Please check the following:

1. Login to cPanel
2. Click Let's Encrypt Icon under SECURITY
3. Click New SSL Certificate

From there you should be able to install your SSL Certificate.
If you are still having issues, please open a support ticket.

Best regards
JH Team

[olaolaking]

(01-11-2019 10:02 AM)ecayer Wrote:  

(01-11-2019 09:44 AM)olaolaking Wrote:  Looks like there is no SSL for me. What do I need to do?

Hi, thanks for contacting us.

Please check the following:

1. Login to cPanel
2. Click Let's Encrypt Icon under SECURITY
3. Click New SSL Certificate

From there you should be able to install your SSL Certificate.
If you are still having issues, please open a support ticket.

Best regards
JH Team

Thank you for your prompt response.

Here is what I got. " Error occurred: Status: invalid, Detail: , Type: http-01"

[ecayer]

(01-11-2019 10:27 AM)olaolaking Wrote:  

(01-11-2019 10:02 AM)ecayer Wrote:  

(01-11-2019 09:44 AM)olaolaking Wrote:  Looks like there is no SSL for me. What do I need to do?

Hi, thanks for contacting us.

Please check the following:

1. Login to cPanel
2. Click Let's Encrypt Icon under SECURITY
3. Click New SSL Certificate

From there you should be able to install your SSL Certificate.
If you are still having issues, please open a support ticket.

Best regards
JH Team

Thank you for your prompt response.

Here is what I got. " Error occurred: Status: invalid, Detail: , Type: http-01"

If you are still having issues, please open a support ticket.

[olaolaking]

http://impressivepens.com/cpanel is not working.

I install WordPress but the website still not showing

---

http://impressivepens.com/cpanel is not working. Showing 404

I install WordPress but the website still not showing

[ecayer]

(01-11-2019 02:02 PM)olaolaking Wrote:  http://impressivepens.com/cpanel is not working.

I install WordPress but the website still not showing

---

http://impressivepens.com/cpanel is not working. Showing 404

I install WordPress but the website still not showing

Your domain is not pointed to the server.
You need to update your nameservers to point to Jonahost

https://intodns.com/impressivepens.com
The link above shows your domain is on the following DNS

ns1.u2-web.com. ['174.136.46.254'] [TTL=172800]
ns2.u2-web.com. ['65.99.251.229'] [TTL=172800]

[olaolaking]

Hello,
I think this order comes with a free domain.

I really do not understand this whole thing.
What do I do because I am lost here?

[ecayer]

(01-12-2019 01:46 AM)olaolaking Wrote:  Hello,
I think this order comes with a free domain.

No Free domain is included with your package.

(01-12-2019 01:46 AM)olaolaking Wrote:  I really do not understand this whole thing.
What do I do because I am lost here?

To update your domain nameservers, you do the following:

1. Login to domain registrar
2. Change the nameservers to: NS3.JONA.HOST NS4.JONA.HOST

This is required for all domains you add to your Jonahost web hosting account.

[ecayer]

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