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02-25-2026, 10:59 PM
Post: #1
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ChatGPT Export Solutions
Over the last few weeks (February 2026), there has been a noticeable spike in reports from users who are stuck in "export limbo."
Many are caught in a bit of a "perfect storm" at OpenAI. The reason your export isn't arriving is likely due to a massive backlog caused by their recent retirement of legacy models (like the older GPT-4o versions), which triggered a huge number of people to try and backup their data all at once. While OpenAI usually sends that email within a few minutes to an hour, many are currently waiting days without ever seeing the zip file. Recent updates and shifts in OpenAI's model lineup (like the sunsetting of older models) have triggered a "mass exodus" of users trying to back up their data at once. This has overwhelmed their automated export system. The normal method (from Data management in Chatgpt app) has likely timed out or "silently failed" in their system. Here is what you can do to get around it. If you’ve been waiting several days, here is the most detailed breakdown of your options to get your data out right now. If it has been more than 24 hours, the original request is likely dead. Try these steps in order: 1. Use the Privacy Portal: Instead of using the "Settings" menu inside ChatGPT, go directly to https://privacy.openai.com. Log in and request the "Download my data" option. This uses a different backend process that is often more dependable than the in-app button. This portal is designed for legal compliance (GDPR/CCPA). It uses a different server queue than the "Export" button in the chat app, so it often works even when the app button is broken. 2. The "One Device" Rule: Log out of ChatGPT on all devices (phone, tablet, other browsers). Log back in on one desktop browser and trigger the export again. 3. Check for "Detail: Not Found": If you did get an email but the link leads to a page saying "detail" or "Not found", it means you are logged into the wrong account in that specific browser. Copy the link and paste it into an incognito/Private window, then log in manually. A quicker alternative If you only need a few specific conversations and the official export continues to fail, many people are currently using the "Save to Notion" or "ChatGPT to Markdown" browser extensions. They let you grab your chats at once without waiting for OpenAI's servers to package them. If you don't want to wait for an email that might never come, you can use a browser extension to "scrape" the data directly from your screen. Try "ChatGPT Exporter" or "Save My Chatbot" (available for Chrome and Firefox). Once installed, it adds a "Download" button directly into your chat window. Pros: You get the file instantly (in PDF, Markdown, or Text). Cons: You usually must open the specific chats you want to save, rather than doing a bulk dump of your entire history. The "Print to PDF" Hack If you only have a few exceptionally long, critical conversations you need to save right now: Open the chat you want. Scroll all the way to the top (this ensures the browser has loaded the whole history). Press Ctrl + P (Windows) or Cmd + P(Mac). Change the "Destination" to Save as PDF. Note: This can sometimes cut off code blocks, so check the preview before saving. Move to NotebookLM (For Analysis) If your goal is to use your data (e.g., for research or a project) rather than just archiving it: Copy the text of your most important chats. Paste them into a Google Doc. Upload that Doc to Google NotebookLM. (This creates a "private brain" of your ChatGPT history that you can then ask questions about, summarize, or turn into study guides). If you specifically want to "expand" these conversations in Gemini, the format matters. Gemini works best with Markdown (.md) or PDFs. If you upload a .md file to Gemini, it will understand the headers, code blocks, and structure perfectly, making it much easier for the AI to "expand" on your earlier thoughts. If you end up with a .json file from OpenAI and it looks like a mess of code, don't worry. You can just upload that raw file to Gemini and say, "This is my raw ChatGPT export. Can you summarize my main projects from this file?" Gemini is excellent at reading raw data. Hope that helps |
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