[HELP] Cannot add any Udemy course to the shopping cart

[vintom]

Is that just me banned form adding courses to the shopping cart? It doesn't work neither on Firefox or Chrome. It seems those Udemy programmers "improved" something about a week or so. I did't have any issues before.

[feefiefohfum]

Was the course a free course or a paid one?

Instead of Add to Cart, have you tried Buy Now ? I was able to do so yesterday. Works in FF.
Gotta be some other issue - if they want to ban, I don't think they would not ban a user from purchasing their course (hits both the topline and the bottomline).

Cheers,
FFFF

[vintom]

Thanks feefiefohfum for your reply.

'Add to Cart' is always disabled and the button label is 'Unavailable', so when I click on 'Buy Now' it forwards to the shopping cart with 0 items. I also disabled Internet Security and cleared the cache.

[feefiefohfum]

Weird! For me, sometimes when the course page has just loaded, I've seen "Add to Cart" shown as "Unavailable". But, this changes to "Add to Cart" after 10-15 seconds max. Is there some privacy add-on which was upgraded recently? For e.g. I've had to disable Ghostery for Udemy. On one occasion, I also had to disable Ad-Block before Udemy website was functional (I generally use aggressive settings)

You can also try with a portable version of FF to see if it solves the problem.

HTH,
FFFF

[vintom]

It looks like it finally was resolved today, July 2nd.

I was trying Chrome and Firefox on different OS and PCs, - the result was the same:

HTTP 502 Status Code (Bad Gateway)

when adding any item to the shopping cart. It's an Ajax call via JavaScript, so it might be fixed by Udemy just now.

[feefiefohfum]

Vintom,

Hope the issue is resolved by now and you are able to successfully add courses to your library.

Cheers,
FFFF