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Professional Certificate of Secretary by MTF Institute
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Role of a Secretary

The role of a secretary is highly focused on providing administrative and organizational support to individuals or teams in a company or organization. Key duties include:

Communication: Answering phone calls, managing emails, drafting letters and reports, and acting as a liaison between executives, staff, and clients.

Organization: Managing calendars, scheduling meetings and appointments, maintaining filing systems (both physical and digital), creating presentations.

Minute Taking: Attending meetings, taking detailed and accurate minutes, circulating minutes to relevant parties.

Office Management: Ordering and maintaining office supplies, liaising with building maintenance for any office needs.

Project Support: Assisting with research, travel arrangements, expense reports, and other project-related tasks as needed.

Main Functionality of a Secretary

The core functionality of a secretary is to ensure the smooth and efficient operation of an office or workplace. They handle the details that keep things organized, freeing up their executives/teams to focus on higher-level tasks.



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