03-10-2023, 07:36 AM
Setting Up The Purrfect Customer Service QA Program
Learn about implementing conversation reviews over 12 videos.
Free tutorial
Rating: 4.8 out of 5
(9 ratings)
621 students
59min of on-demand video
Description
Starting from scratch - our first quality assurance course!
Boost your customer service team to its fullest potential. Join Riley, Klaus' educational expert, to learn about implementing conversation reviews, step-by-step over 12 videos.
Quality assurance isn't exclusively for engineering teams. Customer support and all other customer facing teams can benefit from a dedicated QA program. This course will help you understand what is needed to create your very own review program as well as give you handy tips and tricks that will help you launch your review program successfully.
https://www.udemy.com/course/setting-up-the-purrfect-customer-service-qa-program/
Enjoy!
Learn about implementing conversation reviews over 12 videos.
Free tutorial
Rating: 4.8 out of 5
(9 ratings)
621 students
59min of on-demand video
Description
Starting from scratch - our first quality assurance course!
Boost your customer service team to its fullest potential. Join Riley, Klaus' educational expert, to learn about implementing conversation reviews, step-by-step over 12 videos.
Quality assurance isn't exclusively for engineering teams. Customer support and all other customer facing teams can benefit from a dedicated QA program. This course will help you understand what is needed to create your very own review program as well as give you handy tips and tricks that will help you launch your review program successfully.
https://www.udemy.com/course/setting-up-the-purrfect-customer-service-qa-program/
Enjoy!