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Customer Service Fundamentals
An introduction to customer service and its importance in any business.
Rating: 4.4 out of 54.4
(174 ratings)
15,487 students
Created by
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Last updated 3/2014
English
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What you'll learn

To appreciate the true value of positive customer service at every level of an industry
To understand the rules of great customer services
To deliver outstanding customer service
To manage and deal with both positive and negative feedback experiences
To evaluate yourself and your business to determine the key wins required to deliver the customer service possible

https://www.udemy.com/course/customer-service-fundamentals/?couponCode=FESTIVE100
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