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I came across this while searching for something else. Might be of interest to you.

Celebrity Service: discover an inspiring way to serve like never before.

Your customers will love you. Your competition will not.

Inside this book you will find the answers to set you, your team and your business apart in your industry. From the cabin crew member who gives away prizes, to the restaurant in downtown Philadelphia with knockout entertainments, you’ll see how service will always lead to the sale. You’ll find out why 5-star service should be outlawed and why one Paralympian continues to inspire the next generation. You’ll discover what to do when you can’t deliver on your promise and how to offer superb service – even when you’re closed!

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Thanks for the share and reps added. Do you also have his two other books below:

-OMG Observational Marketing Greats: Observational Marketing Greats

-Celebrity Service Superstars: Memorable experiences that will light up your business and excite your customers

Thanks for sharing Cowboy.
I'm going to keep this to read when I get some 'me' time.
Max reps added.

Cheers!

(09-02-2021 05:56 AM)actionguy Wrote: [ -> ]Thanks for the share and reps added. Do you also have his two other books below:

-OMG Observational Marketing Greats: Observational Marketing Greats

-Celebrity Service Superstars: Memorable experiences that will light up your business and excite your customers

I don't have them right now but I will keep a look out.

Thanks to everyone for the reps.

Interesting book, thank you and reputation given.