03-07-2017, 12:53 AM
![[Image: 51h_KYomf_Ht_L_SX456_BO1_204_203_200.jpg]](https://s18.postimg.org/x8pivpss9/51h_KYomf_Ht_L_SX456_BO1_204_203_200.jpg)
In his newest book on innovative service, bestselling author Chip R. Bell focuses on the importance of delivering the ''core'' of a service experience in a fashion that is value-unique, not just value-added. In his own words, ''Innovative comes from your core it evokes an experience of genuineness, a sense that its source is deep, not superficial.'' This wonderful book offers powerful, practical advice, along with engaging stories of ways a novel service experience can also be one that is profound.
S/P
https://www.amazon.com/Kaleidoscope-Deli...1626343942
https://mega.nz/#!9kVSWJjC!DmkS79PoOL6R_...ZGnUMLqr38