02-15-2017, 06:51 PM
Just wondering if anyone else on the forum is using Paknetsolutions?? I started off with them in December, everything seemed to be working OK. Whenever I logged into the remote desktop, the login and pass fields were prefilled, so I was able to just log straight in, and access all the tools. But as from the beginning of February, I've just been getting the message saying wrong user or password. The username is still as it was originally, and when I type the password in manually, I just get that same message. Opened a support ticket on the 4th Feb, got no reply, so I updated the ticket again on 11th Feb. On the 13th Feb, I received an e-mail saying that as there had been no response from me within 48 hours, the ticket was now closed. I opened the ticket again yesterday morning ( 14th ), asking why they closed the ticket without even replying to it, but not really expecting an answer. Also noticed that they seem to be "Updating their servers" a lot more than expected when I try to login to the members area. Anybody else having issues with them??