11-09-2016, 02:16 PM
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Here’s a comprehensive look at what you need to know about making your financial institution more social
The number of social messages needing a response from brands has increased by 18% over the past year, according to the Q2 2016 Sprout Social Index. Even though consumer expectations are on the rise, brand response rates across industries are declining. In fact, less than 11% of social messages receive a response.
http://www70.zippyshare.com/v/DIRcTYjo/file.html