Thanks for the past orders, fam. This is now back and better

Thank you! Great service!
PM'ed you twice, starting 9 days ago about the Grammarly account that you sold me. You login every day and never responded. You said the Grammarly accounts are lifetime and that you offer a one year guarantee. I ordered about a month before and the first time I login it doesn't work.
Looks like you closed the thread to not get negative reviews
http://bestblackhatforum.com/Thread-%E2%...ICE365-ACC
You aren't making things right by not responding. What happened to your one year guarantee that you posted on the thread? Either fix or refund.
If you would have responded privately I wouldn't have had to post this.
Is this a per month charge or a one off