09-14-2015, 01:02 AM
![[Image: 2r45qh0.png]](http://i59.tinypic.com/2r45qh0.png)
My First Post:
+REP PLEASEKayako Fusion 4.70 Beta
Kayako Support Suite allows you to organize several types of assistance on your website, through e-mail, online database of questions, Chat, Caliper through tickets.
Key Features:
- Includes AJAX
- Active Directory (LDAP)
- VBulletin, ModernBill integration
- Voice chat
- Microsoft® Outlook® integration
- Teamwork module does not allow you to communicate one on one and in groups.
- And other features.
Company Kayako completely updates its product line to provide technical support. More than 2 years development team working on a new version of Kayako V4, rewriting code from scratch to create the world's best web Helpdesk system. And in order to enhance the effect of a new version in Kayako decided to rename it. So, Kayako SupportSuite be called Kayako Fusion, chat LiveResponse -> Kayako Engage, ticketing system eSupport -> Kayako Resolve. Additionally, an application package will contain a tool for remote tech support Kayako OnSite (which we have already been told), a desktop application for operator support services Kayako Desktop, agent for Kayako Notify alerts and mobile client Kayako Mobile (which will support iOS, Android and Blackberry). At the moment, new tools are in beta and available for download on the site Kayako.
Home: http://www.kayako.com/ ,
Tour: http://www.kayako.com/product/tour/
Release Notes 4.70 Beta:
BUGS FIXSES
Code:
[SWIFT-918] - Custom Fields are being shown for the live chat department to which they are not linked
[SWIFT-949] - Custom Field values are not displayed correctly in KD for Radio custom fileds
[SWIFT-950] - Ticket 'Follow-up' only send email to one recipient when multiple email addresses are specified under Forward tab
[SWIFT-1121] - Macros do not assign ownership
[SWIFT-1315] - Email templates don't pick up type, status and priority field translations
[SWIFT-2638] - Reports linked under Private category are available for other staff members
[SWIFT-2677] - Staff reply not updated on merged ticket
[SWIFT-2831] - Filenames with extension in capital(DOCX etc) do not work after downloading in few cases
[SWIFT-2863] - Registration email is not sent if "User Email Verification" option is disabled.
[SWIFT-2888] - Error logged on usage of # in Unified Search
[SWIFT-3087] - In Internet Explorer, Tickets View page gets garbled when ticket is move to Resolved status.
[SWIFT-3191] - After editing a single custom field under ‘Ticket Time Tracking’ section, all other custom field entries display same updated value
[SWIFT-3197] - Resolution time is reset when user/client reply is made by email parser
[SWIFT-3239] - News is not dispatched to 'Subscriber' list if concerned news article is restricted on basis of user group
[SWIFT-3244] - Report update permission issue
[SWIFT-3416] - Undefined offset error when using mass action in ticket view
[SWIFT-3743] - A Cross Site Request Forgery error on accessing /?/Base/User/Login if user is already logged in.
[SWIFT-3876] - Spell checker is not working in TinyMCE 4
[SWIFT-3929] - First Response Time returns negative value for merged tickets
[SWIFT-3988] - Incorrect MIME type for PNG images creating issues in REST APIs.
[SWIFT-4036] - Incorrect ticket URL in scheduled report
[SWIFT-4094] - 'Not equal to' condition in SLA plan criteria does not work
[SWIFT-4123] - Tickets created from outlook or thunderbird can have creation date greater than the present date
[SWIFT-4239] - Copy-paste issues in TinyMCE 4 in Safari
[SWIFT-4607] - Update TinyMCE to the latest version
[SWIFT-4610] - Correct the description text under "Ticket Recipients"
[SWIFT-4622] - Knowledegbase article URL breaks if article contains special characters
[SWIFT-4623] - When Reply To: field is encrypting error 'Invalid Data Provided' is rendered under parser Logs
[SWIFT-4626] - Errors are being generated when 'TO' field is empty in headers.
[SWIFT-4627] - trim() expects parameter 1 to be string, array given(__swift/apps/base/library/CustomField/class.SWIFT_CustomFieldManager.php:272)
[SWIFT-4630] - Sample ticket email contains Invalid Ticket Url and three language errors
[SWIFT-4636] - Holidays are not considered while calculating the reply due time
[SWIFT-4641] - Change PHP minimum version
[SWIFT-4653] - Change XMPP port to 2567 for OnSite
[SWIFT-4661] - "Posted By" mis-aligned wrt News title.
[SWIFT-4667] - Duplicate 'log.cache' on SaaS domains.
Improvement
[SWIFT-1337] - Include ticket contents (opening ticket reply) to autoresponder emails
[SWIFT-3509] - Default news articles on first setup
[SWIFT-4204] - TinyMCE 4.0.19 Released
[SWIFT-4579] - Security issue (information disclosure/user enumeration)
[SWIFT-4605] - PHP v5.6 Compatibility
[SWIFT-4632] - Rename Viet Nam to Vietnam
[SWIFT-4633] - ExtendedCountryContainer updation
New Feature
[SWIFT-2876] - Include template group name in chat histories
[SWIFT-3104] - REST API option to include attachments in staff replies
[SWIFT-4303] - Languages support within product
[SWIFT-4387] - Ability to specify email queue ID when creating a ticket using the API
[SWIFT-4561] - Login failure lockout attempts lockout in the support center for end-users![[Image: 8y54p5.png]](http://i60.tinypic.com/8y54p5.png)
Download:
https://mega.nz/#!BkFkmTQD!z0LBqSvqeeCJv...nbH2QInlbM