why goto such companies and they asked for so many documents and your friend suppied them those documents which can be used in other matters or info. sold ?
google cheap Vps plans or visit lowendtalk forum and you will get better/reliable webhosts
i also had a/c with them but it took some time to get response from them but they were never rude to me . Support is trained to always smile and reply politely
Agreed with hostgator's attrocious support and wait times. Once i've wanted to ask a question. I was in queue for over an hour.. also when i checked my domain ip i found out that i was sharing my ip with over 200 other domains including xxx. At that point i've said f'u and went elsewhere. My site is 10 times faster at least and i only have 5 domains on my ip. Also it's cheaper :)
what is the next alternative? Who gives good service and fast servers with good pricing?
Who is reliable and who is fast right now with reasonable package?
I was with Hostgator from the very beginning when stey started up in Fort Lauderdale Florida. I had a shared Reseller account and then later also added a dedicated server. Everything ran fine for about 3 years then trouble started with the reseller account slowing down due to other domains from other users added to the IPs. My dedicated server:
Intel Xeon Quad Core 2.5GHz (8 threads)
250 Mbps Uplink
4 GB RAM
1,000 GB RAID-1 Drives
15 TB Bandwidth
3 Dedicated IPs
Which i was paying $219 a month for stated to have serious security issues from hacking and penetration, some of which was caused by a HostGator employee using cutomers accounts for his own purposes. Hostgator moved to Texas and the original owners SOLD the company to EIG - (Endurance International)
[Since August 2013, Hostgator has had repeated downtime. Their entire datacenter would go offline. Hundreds of thousands of sites were affected, leaving customers without service AND without support. Each instance has lasted almost a full day.
And it’s not just Hostgator that was affected. Bluehost, Hostmonster, JustHost and several other “hosts” were down as well. But it wasn’t a coincidence. For you see, all of those hosts are actually the same hosting company — Endurance International.
People have started to realize that the Hostgator they once knew is gone, eaten up by the competition (pun intended). It is now under new ownership, and exists in name only.]
Going down for a full day, improper billing, security issues, terrible customer service, SLOWWW unresponsive servers and service techs that just want to throw you off the phone and close the tickets without resolving your issues caused me to move my then 100 domains on the HostGator dedicated server to another dedicated server provider who had GREAT RESPONSE but terrible security (PhoenixNAP) as my server was almost unusable due to DAILY repeated attacks from China ( didn't help to lockout IP ranges either).
So i migrated my 100 domains again, changed the DNS settings for all my domains again and got the dedicated server setup in about 72 hours and i am very, very happy. My server is humming like a swiss watch and the configuration is now:
24megs
4 terabytes 7200 rpm SATA drives
RAID 10 (2 terabyes raided)
managed
24hr Fantastic Customer server
Don't look back just leave Hostgator because in time you will become frustrated (i was with them 7 years) and believe me it is not worth the hassle
Warezthatdude
(03-31-2015 08:10 AM)LuKzI Wrote: [ -> ]Agreed with hostgator's attrocious support and wait times. Once i've wanted to ask a question. I was in queue for over an hour.. also when i checked my domain ip i found out that i was sharing my ip with over 200 other domains including xxx. At that point i've said f'u and went elsewhere. My site is 10 times faster at least and i only have 5 domains on my ip. Also it's cheaper :)
Today I found out one of my websites has been blacklisted by Google "Safebrowsing".
I checked their log and my webiste is clean and has always been clean even according to google safebrowsing. The issue is with the network where my site is hosted and I'm quoting from Google safebrowsing:
Of the 559644 site(s) we tested on this network over the past 90 days, 2083 site(s) [...] served content that resulted in malicious software being downloaded and installed without user consent.
So here you have it, the network is shared with over 500,000 domains including a small percentage that is causing issues for the rest of the users.
I contacted support and they said to go through google webmaster tools to ask for a review (which doesn't make sense as the problem wasn't even ON my website and it should be resolved on their side first) and that they would create a ticket for some guy in technical support to review the issue.
Anyway, right now I just want to switch over to another hosting company, any suggestions?
I still remember when they got hacked last year. Lost alot of money :(
Host Gator support is best among any host, read your language first how you are talking to them, refund is possible within 45 days.
I have never had a problem with host gator and found their customer service pretty good,
and always extremely helpful and polite, wait times can be long but at least you not held on call for hours on end,