03-29-2014, 05:06 AM
With most outsourcing providers located thousands of miles away in countries that you might have seen only on the Discovery Channel, embarking on an outsourcing journey may bring challenges you haven’t seen before.
Once you enter the world of outsourcing, you’ll most likely find yourself working with people you've never met who have names you can’t pronounce and whose behavior you can’t interpret.
While outsourcing can be an exhilarating experience—introducing you to new cultures, exotic lands in faraway places, and new career opportunities—the challenges it brings are tough.
Outsource It! is a down-to-earth guide to offshore outsourcing. It is divided into five main parts that take you through a full cycle of offshore outsourcing, from making the decision to terminating the engagement.
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Contents at a Glance
The Risks of Outsourcing
The Rewards of Outsourcing
Understanding the Fine Print
Cost Savings Expectations Versus Reality
Ability to Scale
Quality of Deliverables
Define and Refine Your Action Plan
What and How Much Should You Outsource?
A Sample Outsourcing Action Plan
Select the Right Sourcing Model
Multisourcing Tame the Risks by Diversifying
Micro sourcing Outsourcing to Freelancers
Outsourcing Your Life
Best of Breed Sourcing Strategies
Find the Right Vendors
Start with a Broad Search
The Golden Rules of Vendor Selection
Selecting the Destination
High Level Vendor Selection Criteria
Generating a List of Prospective Vendors
Detailed Vendor Selection Criteria
Move from a Long List to the Chosen Few
Evaluating Proposals
Watching Out for Warning Signs
The Individual Provider Selection Process
Find the Personality Magic
The Impact of Personality
Understanding Vendor Personality Types
Matching the Engagement to a Vendor's Personality
Identifying the Personality of the Vendor
Managing Personality Differences
Finalize the Selection
OnSite Visits
Technical Due Diligence
The Final Decision
Negotiate Solid Contracts
Negotiate for Long Term Success
The Basics of Negotiations
The Forces That Influence the Outcome of Negotiation
Navigating the Negotiations Process
Negotiations Walkthrough
Getting What You Need with Win Win Negotiations
Learn Contract and Rate Essentials
Offshore Contract Basics
The MSA Invisibility Cloak
Rates and Total Cost of Outsourcing
The Enigma of Rates
Researching Offshore Rates
Negotiating a Fair Rate
Lead Distributed Engagements
Control Your Engagement
Managing Project Execution
Accepting Deliverables
Setting Up Metrics
The Outsourcer's Toolbox
Build and Lead Distributed Teams
Laying the Groundwork
Staffing Offshore Engagements
Choosing Candidates The Personality Factor
Maintaining Your Team
Team Morale Motivation and Rewards
Adjust Your Development Model to Fit Your Situation
Offshore Waterfalls
Agile Offshore
Outsourcing Quality Assurance
Outsourcing Code Development
Black Box Outsourcing
Keep Risks under Control
Mitigate the Risks of Your Engagements
Using Contracts to Mitigate Offshore Risks
Protecting Data and IP
Joint Responsibilities
Dealing with Internal Risks
Minimizing Team Impact Risks
Minimize the Cost of Failures
You Are More Dependent Than You Think
The Benefits of Disposable Outsourcing
The Path Toward Disposable Outsourcing
Intermediaries in Disposable Outsourcing
The Complacency Trap
Watching the Pulse of the Engagement
Investing in the Relationship
Fixing What's Broken
Terminating an Engagement
Subjective Considerations
Outsourcing Checklist
Defining Your Outsourcing Strategy
Negotiating the Contract with Selected Vendors
Building and Leading Your Offshore Team
Mitigating Risks and Minimizing the Cost of Failures
Terminating the Outsourcing Engagement
Offshore Vendor Technical Assessment
Disaster Recovery and Business Continuity
Once you enter the world of outsourcing, you’ll most likely find yourself working with people you've never met who have names you can’t pronounce and whose behavior you can’t interpret.
While outsourcing can be an exhilarating experience—introducing you to new cultures, exotic lands in faraway places, and new career opportunities—the challenges it brings are tough.
Outsource It! is a down-to-earth guide to offshore outsourcing. It is divided into five main parts that take you through a full cycle of offshore outsourcing, from making the decision to terminating the engagement.
Contents at a Glance
The Risks of Outsourcing
The Rewards of Outsourcing
Understanding the Fine Print
Cost Savings Expectations Versus Reality
Ability to Scale
Quality of Deliverables
Define and Refine Your Action Plan
What and How Much Should You Outsource?
A Sample Outsourcing Action Plan
Select the Right Sourcing Model
Multisourcing Tame the Risks by Diversifying
Micro sourcing Outsourcing to Freelancers
Outsourcing Your Life
Best of Breed Sourcing Strategies
Find the Right Vendors
Start with a Broad Search
The Golden Rules of Vendor Selection
Selecting the Destination
High Level Vendor Selection Criteria
Generating a List of Prospective Vendors
Detailed Vendor Selection Criteria
Move from a Long List to the Chosen Few
Evaluating Proposals
Watching Out for Warning Signs
The Individual Provider Selection Process
Find the Personality Magic
The Impact of Personality
Understanding Vendor Personality Types
Matching the Engagement to a Vendor's Personality
Identifying the Personality of the Vendor
Managing Personality Differences
Finalize the Selection
OnSite Visits
Technical Due Diligence
The Final Decision
Negotiate Solid Contracts
Negotiate for Long Term Success
The Basics of Negotiations
The Forces That Influence the Outcome of Negotiation
Navigating the Negotiations Process
Negotiations Walkthrough
Getting What You Need with Win Win Negotiations
Learn Contract and Rate Essentials
Offshore Contract Basics
The MSA Invisibility Cloak
Rates and Total Cost of Outsourcing
The Enigma of Rates
Researching Offshore Rates
Negotiating a Fair Rate
Lead Distributed Engagements
Control Your Engagement
Managing Project Execution
Accepting Deliverables
Setting Up Metrics
The Outsourcer's Toolbox
Build and Lead Distributed Teams
Laying the Groundwork
Staffing Offshore Engagements
Choosing Candidates The Personality Factor
Maintaining Your Team
Team Morale Motivation and Rewards
Adjust Your Development Model to Fit Your Situation
Offshore Waterfalls
Agile Offshore
Outsourcing Quality Assurance
Outsourcing Code Development
Black Box Outsourcing
Keep Risks under Control
Mitigate the Risks of Your Engagements
Using Contracts to Mitigate Offshore Risks
Protecting Data and IP
Joint Responsibilities
Dealing with Internal Risks
Minimizing Team Impact Risks
Minimize the Cost of Failures
You Are More Dependent Than You Think
The Benefits of Disposable Outsourcing
The Path Toward Disposable Outsourcing
Intermediaries in Disposable Outsourcing
The Complacency Trap
Watching the Pulse of the Engagement
Investing in the Relationship
Fixing What's Broken
Terminating an Engagement
Subjective Considerations
Outsourcing Checklist
Defining Your Outsourcing Strategy
Negotiating the Contract with Selected Vendors
Building and Leading Your Offshore Team
Mitigating Risks and Minimizing the Cost of Failures
Terminating the Outsourcing Engagement
Offshore Vendor Technical Assessment
Disaster Recovery and Business Continuity
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