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When the landmark best-seller Flawless Consulting was first
published more than three decades ago, it was quickly adopted as the
"consultant's bible." With his legendary warmth and passion, Peter Block
explained how to deal effectively with clients, peers, and others. The
book continues to speak to people in a support function inside
organizations as well as to external consultants.
This thoroughly
revised and updated third edition of Peter Block's groundbreaking book
explores the latest thinking on consultation. It includes new insights
about how we can organize our consulting around discovering the
strengths, positive examples, and gifts of the client organization or
community. The book remains a practical and specific guide for anyone
who needs to develop a capacity for deeper relatedness and
partnership—which means it is for all who wish to make a real difference
in the world.
This new edition covers the consulting challenges
that have arisen from the way we routinely communicate electronically
and live in the virtual world. Block suggests ways to overcome the
distancing and isolating effects inherent in electronic connects. The
book also includes practical guidance on how to ask better questions,
gives suggestions for dealing with difficult clients, and contains
expanded guidelines on more engaging forms of implementation.
Flawless Consulting
includes two new examples, taken from health care and educational
reform efforts, to show how consulting skills can be useful (and often
transformative) in a broader context. These illustrative examples point
the way for achieving changes for leadership in business, government,
religion, human services, and more.
Like the first two editions, Flawless Consulting
affirms the notion that authentic behavior and personal relationships
are the key to technical and business success. By demonstrating their
ability to be truly authentic at each step in the process, consultants
can aim toward creating workplaces that are more collaborative and
ultimately more successful.
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