11-08-2013, 04:28 PM
This course will show you how to easily integrate invaluable seamless user engagement tools to your website.
[b]No developer knowledge required[/b]. Basically, if you can use a mouse this course is for you!
Ever wondered how large organisations manage their online customer services? They receive enquiries from several routes (email, contact form, live chat, and so on):
[list][*]How do they log everything?[*]How do they prioritise it?[*]How do they know that the enquiry has been dealt with and within x number of hours?[/list]This course will empower you with the tools to automate all of the above and much more...
[code]
https://www.udemy.com/free-live-helpdesk-support-tickets/?dtcode=iz5a4shn
[/code]
[b]No developer knowledge required[/b]. Basically, if you can use a mouse this course is for you!
Ever wondered how large organisations manage their online customer services? They receive enquiries from several routes (email, contact form, live chat, and so on):
[list][*]How do they log everything?[*]How do they prioritise it?[*]How do they know that the enquiry has been dealt with and within x number of hours?[/list]This course will empower you with the tools to automate all of the above and much more...
[code]
https://www.udemy.com/free-live-helpdesk-support-tickets/?dtcode=iz5a4shn
[/code]