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07-06-2023, 01:06 AM
Post: #1
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[GET] Customer Relationship Management - Introductory Course
Customer Relationship Management - Introductory Course
This course is about the practical attributes of customer relationship management Rating: 4.7 out of 5 (5 ratings) 2,507 students 4.5 hours on-demand video Description The course is aimed to enhance your knowledge and understanding of various concepts relating to customer relationship management. Through this course, learners are expected to gain an insight into the history of CRM and its involvement as well as development and executive of an idle CRM strategy for building a strong customer basis and retaining them with the help of customer satisfaction. The learning objective of this course is to help the learners understand how customer relationship management works in different organizations. The learners will get to know various CRM strategies that are deployed by the organizations and how they select the strategy suited to them. The course comes with two case studies to give a better insight of how CRM strategies are selected and executed in the practical scenario. https://www.udemy.com/course/customer-relationship-management-introductory-course/?couponCode=EDUCBA262 Enjoy! |
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